Gmail is not working

  • Resolved Malik Ihtasham

    (@ahtisham1122)


    2 years, 4 months ago

    Hello,
    We have connected to google workspace but we are unable to send emails. it’s showing this error { "error": { "code": 400, "message": "Precondition check failed.", "errors": [ { "message": "Precondition check failed.", "domain": "global", "reason": "failedPrecondition" } ], "status": "FAILED_PRECONDITION" } }

    My google account is functional and I make sure everything is connected as you listed on the guide

    Here is screenshot of the error: https://www.awesomescreenshot.com/image/34190328?key=3a2ced246be346568f4683778a756a58

    Looking for a solution

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    Hello @ahtisham1122,

    There are several possible reasons listed below:
    1) Your trial period may have ended (if you use one). Go to admin.google.com to check your status.
    2) There is no email address entered in the FROM field in your G Suite. You need to create a new one
    3) Your email address is not associated with a Gmail account. It is possible to be a Google Account but not a Gmail account (for example if you use the account for YouTube but have never enabled Gmail).
    4) In your G Suite, you may need to enable the Gmail feature or Gmail API access.

    Can you please check the above? Hopefully, this will resolve the issue.

    Thank you

    New update and new re-authentication not working. I follow new document , create new project etc… everything looks ok but when I try to send test email , it doesn’t. I have tried multiple times, i created new projects but nothing.

    I don’t get any error , it’s just doens’t send the test email or any email at all. So I roll back to previous version 2.2.0 which is still working fine!

Viewing 2 replies - 1 through 2 (of 2 total)
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