• Resolved Reinis.me

    (@reinisme)


    I’ve used this plugin connected to Gmail in one project quite succesfully and for a long time. Now working on a new project I wanted to do the same but we are having issues with Gmail oAuth. At first it works ok, emails are getting delivered but after some time (a day or so) it stops working and asks to re-authenticate.

    On the other project it just works from day one without any extra action. Any ideas about this? I believe this could be more related to Gmail settings than this plugin but maybe you have seen the same situation and are able to help.

    Thank you!

    Here is the log:
    {
    ? “error”: {
    ? ? “code”: 401,
    ? ? “message”: “Request is missing required authentication credential. Expected OAuth 2 access token, login cookie or other valid authentication credential. See?https://developers.google.com/identity/sign-in/web/devconsole-project.”,
    ? ? “errors”: [
    ? ? ? {
    ? ? ? ? “message”: “Login Required.”,
    ? ? ? ? “domain”: “global”,
    ? ? ? ? “reason”: “required”,
    ? ? ? ? “location”: “Authorization”,
    ? ? ? ? “locationType”: “header”
    ? ? ? }
    ? ? ],
    ? ? “status”: “UNAUTHENTICATED”,
    ? ? “details”: [
    ? ? ? {
    ? ? ? ? “@type”: “type.googleapis.com/google.rpc.ErrorInfo“,
    ? ? ? ? “reason”: “CREDENTIALS_MISSING”,
    ? ? ? ? “domain”: “googleapis.com“,
    ? ? ? ? “metadata”: {
    ? ? ? ? ? “method”: “caribou.api.proto.MailboxService.SendMessage”,
    ? ? ? ? ? “service”: “gmail.googleapis.com
    ? ? ? ? }
    ? ? ? }
    ? ? ]
    ? }
    }

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @reinisme

    We hope this message finds you well.

    Thank you for reaching out to our Support team. We are saddened and concerned that you have to face this issue. Could you please confirm if there was a change of password, any major change on your site or any other noticeable change on Gmail or your site?

    These details will enable us to thoroughly understand your situation and offer you the most effective resolution.

    Best regards,
    Support Team – WP Experts

    Thread Starter Reinis.me

    (@reinisme)

    Yes, there was a password change as I was given only temporary access to that account for setup. Do changing gmail account password resets all oauth permissions?

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @reinisme

    Yes, changing your Gmail account password will reset all OAuth permissions associated with that account. This means that any applications or services that were authorized to access your account using OAuth will be disconnected. You will need to reauthorize those applications after changing your password.

    If you encounter any issues with services that use OAuth after changing your password, you may need to log in again or grant permissions anew. Here are the Google Guidelines as source.

    We believe this addresses your concern. If you have any further questions or concerns, please don’t hesitate to reach out. We’re here to help!

    Best regards,
    Support Team – WP Experts

Viewing 3 replies - 1 through 3 (of 3 total)
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