Gmail

  • Resolved stamjoe

    (@stamjoe)


    6 years ago

    Hello i have setup a form but i cant receive any email in my Gmail account i only receive it at an e-mail account from the same domain ([email protected])
    What can i do to fix it?
    Thanks in advance.
    Joe

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    Firstly, please make sure the email is not filtered to spam or junk folder of your email account.

    Let us know once you check it.

    Thank you and have a nice day!

    Thread Starter stamjoe

    (@stamjoe)

    Hello, no there are no e-mails at the spam or junk folder.
    Please check it out.
    Thanks

    Plugin Support Suzie

    (@suziekh)

    Hi,

    1. Install and activate Easy WP SMTP plugin on your WordPress site.
    2. Go to Settings > Easy WP SMTP page, then click on Test Mail tab where you will find a quick testing tool. Please have a look at this screenshot.
    3. Send a test mail to your email address and check whether it reaches your inbox or spam folder.

    If the test email will be sent, the issue is triggered by Form Maker plugin, and we will need to have a closer look.

    But in case the test mail fails, the problem is on the server of your website. Please contact your hosting provider in this case, and ask them to enable SendMail for your site.

    Thank you and have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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