glossary item view gets 404

When you edit a post/page/custom-post-type, WPSSO connects back to the permalink and checks for duplicate meta tags in the webpage header. If you’re positive that your templates are not adding social meta tags of their own, you can uncheck the “Check for Header Tag Conflicts” option on the SSO Advanced settings page.

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Hello JS Morisset, thank you for your response. Did that, and then purge the memory, reserved the glossary item, still not working.

I think it is not about the WPSSO plugin. Perhaps something else

Did you try to disable other plugins to see if they may be causing this ?

Also please check if changing your theme may solve this. i am not suggesting you to change but just to find the cause for this issue

I am afraid I cannot disable other plugins just for checking if this one works. Too much is at stake for doing this. This is a live site. However, I can list the ones that we use so perhaps you know which ones have previously caused problems. Before that, however, I read in some other support threads and reviews saying that the problem exists only in the free version but not in the paid version. I intend to buy the paid version in the end anyway and wonder if this is true. I hate to buy something, install and work on it and find out that it doesn’t work. Time is precious.

Here is the plugin list:

AddThis Smart Layers
By The AddThis Team

Admin Quick Jump
By James Kemp

Advanced Code Editor
By BaInternet

Akismet
By Automattic

Are You a Human
By Are You a Human

bbPress
By The bbPress Community

bbPress Stay Checked
By Ephrain Marchan

bbPress WP Tweaks
By veppa

Category Posts in Custom Menu
By Diana Koenraadt

Contact Form 7
By Takayuki Miyoshi

Custom Login
By Austin Passy

Favicon by RealFaviconGenerator
By Philippe Bernard

Jetpack by WordPress.com
By Automattic

Limit Login Attempts
By Johan Eenfeldt

List category posts
By Fernando Briano

Login-Logout
By webvitaly

MailPoet Newsletters
By MailPoet

Media Library Assistant
By David Lingren, Fair Trade Judaica

Menu Override
By fillup17

P3 (Plugin Performance Profiler)
By GoDaddy.com

Post Thumbnail Editor
By sewpafly

Profile Builder
By Cozmoslabs, Madalin Ungureanu, Antohe Cristian, Barina Gabriel

Regenerate Thumbnails
By Viper007Bond

Responsive Lightbox
By dFactory

RS FeedBurner
By Scott Allen

Sabai
By onokazu

SG CachePress
By SiteGround

Slideshow
By StefanBoonstra

Theme Check
Deactivate | Edit
By Pross, Otto42

TinyMCE Advanced
By Andrew Ozz

WordPress Importer
By wordpressdotorg

WordPress SEO
By Team Yoas

WordPress Social Login
By Miled

WordPress Social Sharing Optimization (WPSSO) Pro
By Jean-Sebastien Morisset

WP-PageNavi
By Lester ‘GaMerZ’ Chan

This is a troubleshooting procedure to disable other plugin. You can also do this in a dev site to find out the cause of this. We can’t tell by the list which one may be problematic and maybe this is coming from a conflict with your theme

I have the same problem: just installed the plugin, the Glossary page was created automatically. Added two terms, and they showed up fine in the glossary page.

However, clicking on any of the terms leads to a 404 page.

The page is at https://wordpress.idorecall.com/glossary for now; if that link is dead by the time you check this, please try https://idorecall.com/glossary

We’re using the Avada theme with very few plugins:

Fusion Core
LayerSlider WP
Revolution Slider
Simple Author Box
WP Subtitle

I’ve deactivated both Sliders and that didn’t solve the problem.

Please download the latest release 3.1.7 and check again

This post is 2 month old, but I was wondering if anyone found the solution to the problem.

I’m having a similar issue.
The Glossary Term is identified correctly on the page. The Index Page is also generated correctly. It is only when one clicks on the term, that the displayed page returns the 404 (ie. “Sorry, no posts matched your criteria”).

See this: https://bxp07.breweryautomationexperts.com/glossary/

I’m using the Ultimatum Theme, and tried to use WP Standard and Custom Loops. Tried using WP Custom Loop with the post and glossary layouts (i.e. Post Types). No combination worked.

Cheers.

This usually means an issue with your permalinks. You need to set the permalinks so they will not be set to default and if they already are please save twice (it is called refreshing the permalinks)

Yesterday, I actually tried disabling and re-enabling all plugins on my development system, and that fixed the problem for me.

Thanks for your comments.

Cheers.

same issue for me. Any news, or more detailed info to solve it ?

Did you check your permalinks or tried to save them again?

Thanks, after saving the permalink even if it was already set as expected, it “refreshed” and enable the expected behavior.