• Resolved jstuts5797

    (@jstuts5797)


    Hello there! First thank you for providing this plugin free of charge! This is exactly what I was looking for and there are so many others that have extremely restricted features, yours lets you do all the basic features you would expect, so THANK YOU!

    I am having two issues with the plug that I’m sure you will be able to help me with.
    First of all I’m trying to get the glossary feature going first. I’ve entered my terms, an I’m using the glossary page shortcode to display the glossary on a page. However when I click on one of the letters to move to a different section of the glossary I get a 404 error not found. Using the page advance buttons at the bottom of the page just reload the current page instead of advancing to the next as well… leaving only that front page list of terms working.

    Secondly. I use page builder to design all my pages. I of course was able to use your shortcodes within my page builder to display the glossary main page how I wanted (with my own backgrounds, ect). However when I click on a term in the glossary list it of course uses the themes template and there is no way to change this, or use the page builder to build the term entries either. Is there a way I can do this? Otherwise The glossary term pages themselves do not display in a manner than can really be read.

    Thanks so much in advance for your help!

    P.S. I am using the SiteOrigin page builder

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter jstuts5797

    (@jstuts5797)

    I’ve got the customization with page builder figured out on my own! Just that pesky 404 error. And what if I have a glossary that doesn’t have a term for each letter of the alphabet? Can I make it not have those letters show at the top, because currently those too are taking me to a 404 not found page.

    Plugin Author QuantumCloud

    (@quantumcloud)

    Hi,

    Very glad that you liked our effort.

    For the 404, can you try going to WordPress permalink settings and save the permalinks again without changing anything? That usually does the trick.

    Thanks

    Thread Starter jstuts5797

    (@jstuts5797)

    Hey there! Thanks for the quick response. I just tried re saving my permalinks and I’m still getting the same result. Also in the letter selector at the top, there are multiples of certain letters where I have more than one term for that letter. For example for the letter B I have three terms so the letter B selector shows up three times. Of course clicking on any of them results in the above mentioned 404 error. Also, letters are present in that top letter selector for letters I don’t have any terms for. Thanks again for your help!

    Plugin Author QuantumCloud

    (@quantumcloud)

    Can you please email us the page link to quantumcloud@gmail.com so we can check?

    Thanks

    Thread Starter jstuts5797

    (@jstuts5797)

    I can. I’ll have to make you a user account as well as my page is for register users only. Give me a moment. Thanks!

    Thread Starter jstuts5797

    (@jstuts5797)

    Ok I just emailed you everything

    Thread Starter jstuts5797

    (@jstuts5797)

    I have now removed the offending plugin so you can continue to investigate

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Glossary error & customization question’ is closed to new replies.