Global Widgets are not displaying still not fixed, 3.25.3.

  • Resolved ncsolarnow

    (@ncsolarnow)


    3 weeks, 5 days ago

    Global Widgets are not displaying still not fixed, 3.25.3. All of my logos and headers are not displaying correctly. I am working on my dev site before going to the production site but this is still issue. None of my templates are correct. The images are disappeared from my sections, my headers, forms, etc.

    https://dev-ncsn.ncsolarnow.com/

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Richard from Elementor

    (@richardk23)

    Hello,

    Thank you for reaching out. I’m Richard from the Elementor Team, and I hope you are doing well. I’m sorry to hear about the issues you’re experiencing. I can confirm that the Global Widget issue was fixed in 3.25.3.

    It might be a conflict with your theme or plugins. Please follow these steps and let me know if it solves the issue. Deactivate all of your plugins except Elementor. If this solves the problem, gradually activate your plugins one by one until you spot the problematic plugin. – Temporarily switch your WordPress theme to Hello Elementor (or another default WordPress theme) and see if it solves your error. You could also try reinstalling Elementor.

    (Please ensure you have a backup in place for all these steps.)

    I hope this information helps you.

    Kind regards

    Thread Starter ncsolarnow

    (@ncsolarnow)

    Hi Richard, Deactivating all the plugins and reactivating them 1 by 1 worked and I found the plugin that is causing the problem its Elementor Pro Version 3.5.2. Please advise.

    Thread Starter ncsolarnow

    (@ncsolarnow)

    All of my logos, headers and forms are not displaying correctly.

    https://dev-ncsn.ncsolarnow.com/

    The problem is back. What’s going on? I updated to the latest version and my entire site got messed up since I use global on 30% of the pages.

    Plugin Support aracelil

    (@aracelil)

    Hi, @ncsolarnow.

    We replied on this thread with the following message:

    I’m sorry to hear the issue is still not resolved for you. Since you are a pro user, please open a support ticket at my.elementor.com (ref: https://elementor.com/help/how-to-submit-a-support-ticket/) so that we can further guide you on troubleshooting this issue. www.remarpro.com rules state that commercial products are not supported here.

    Thank you for understanding.

    Kind Regards.

    Plugin Support aracelil

    (@aracelil)

    Hi, @walldyney.

    Thanks for reaching out to us.

    If you have updated the plugin to the most recent version (3.25.3) and the issue is not resolved, it might be a conflict with your theme or plugins. Please follow these steps and let us know if it solves the issue:

    • Deactivate all of your plugins except Elementor. If this solves the problem, gradually activate your plugins one by one until you spot the problematic plugin.
    • Temporarily switch your WordPress theme to Hello Elementor (or another default WordPress theme) and see if it solves your error. You could also try reinstalling Elementor.

    (Please ensure you have a backup in place for all these steps.)

    Hope that helps.

    Kind Regards.

Viewing 6 replies - 1 through 6 (of 6 total)
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