• Resolved rshay

    (@rshay)


    Hello!

    Unfortunately i had to go back to version 4.9.24 because a glitch would occur each time id try to edit with elementor. I have a page in which i use the PA blogs but when id try to edit, it doesnt load. When i use safe mode it loads but nothing appears. This never happened with the older versions. Please let me know,
    i appreciate the PA team

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @rshay,

    Thanks for contacting Leap13 support!

    Well, may I ask did your try to check your page with all plugins deactivated except Elementor and Premium Add-ons? This would greatly help to see if the issue is coming from a conflict with one of the installed plugins.

    Regards

    Thread Starter rshay

    (@rshay)

    Hello @leap13support

    I deactivated all plugins except elementor and PA, i’ve also deactivated my theme to the default 2022 theme, but the problem still remains unfortunately. It seems like its an issue coming from PA

    • This reply was modified 2 years, 3 months ago by rshay.

    Hi @rshay,

    Hope you’re having a great day ??

    Could you please try to edit any page then right click with your mouse > Inspect > Console and check if there are any console errors?

    Please check this tutorial for more clarification.

    Regards

    Thread Starter rshay

    (@rshay)

    Hello, hope youre doing good as well @leap13support

    After doing so this error popped out:

    Uncaught TypeError: Cannot read properties of undefined (reading ‘hasClass’)
    at HTMLDocument.
    at HTMLDocument.dispatch.
    at v.handle
    at Object.trigger
    at HTMLDocument.
    at Function.each
    at s.fn.init.each
    at s.fn.init.trigger
    at Object.
    at c

    Please let me know what you think about it. One the bright side, since the recent PA update version 4.9.29, the editor loads again.

    I appreciate your help

    Hi @rshay,

    Great, I’m so glad that everything is working just fine with you now ??

    Actually, this error is not related to Elementor.

    If you still need any further assistance, please let me know.

    We would be grateful It would be great if you could please do us a BIG favor by rating Premium Addons for Elementor on our WordPress page.

    Have a great day!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Glitch found’ is closed to new replies.