GiveWP Currency Switcher Message Field Display Issue

  • Resolved SuperfeinCreative

    (@superfeincreative)


    2 years ago

    First click the Donate Now button, then see below the Currency Switcher field there’s a white box that has a box-shadow, it appears slightly differently in FF or Chrome. But it’s supposed to be the Currency Switcher Message, but instead the empty box is all I see.

    *You may need to change the currency to see the box appear.

    This is the HTML for the message field:

    
<span class="give-currency-switcher-msg " data-rawtext="The current exchange rate is 1.00 {base_currency} equals {new_currency_rate} {new_currency}."></span>

    You can see that the data-rawtext attribute is where the message is appearing, rather than between the actual <span> tags. I either want the message box gone, or the message to appear correctly. I’ve checked the settings for the Currency Switcher and there’s no way to turn it off. I’ve also cleared the GiveWP cache, and I’m using the latest versions of GiveWP and the GiveWP Currency Switcher.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @superfeincreative.

    Glad you reached out.

    Most of the time this is a combination of styles that hide the information. However, the Currency Switcher is a paid add-on and we are not allowed to support it here.

    Instead, you can reach us via Priority Support here https://givewp.com/priority-support and our team will be happy to help you.

    Have a great day! ??

Viewing 1 replies (of 1 total)
  • The topic ‘GiveWP Currency Switcher Message Field Display Issue’ is closed to new replies.