• Resolved krukellen

    (@krukellen)


    I’m new to Tutor LMS and I’m getting quite frustrated at the setup process regarding the order flow. Among other issues, I would like anyone’s advice on the following:

    My courses come with a physical book that I ship to my customers, so I used to use the “Processing” order status in Woocommerce to tell my staff that the order has been paid for but the books have not been shipped.

    Is there a way to give immediate access to customers who’ve paid but the order status is still on “Processing”?

    Please advise or direct me to a post with the answer. I looked through this forum and haven’t found what I’m looking for. Thank you.

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  • Plugin Support Md Rashed Hossain

    (@wprashed)

    Dear @krukellen

    The order processing system is completely managed by the WooCommerce. So in that case the WooCommerce team can help you. If you need any help with the Tutor LMS, feel free to contact us.

    Thank you.

Viewing 1 replies (of 1 total)
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