Gigpress not updating – caching issue?

  • Resolved MissKitty9470

    (@misskitty9470)


    7 years, 4 months ago

    We are having an issue with new shows updating on the front end with non-logged-in users.

    We add new shows
    The new shows don’t appear
    We clear cache on the hosting server
    The new shows appear ONLY when logged in
    The new shows only appear for site visitors when the user clears browser cache.

    We checked w/ our website host and this is their response:

    If you had to manually clear your browser’s cache then this is not a server side issue at all (ie not Pressidium related). Most likely the plugin is setting large TTLs on its assets, so if you make changes, the browser will still keep a cached copy until the object is expired (and clearing caches from Pressidium won’t make any difference, as this is your browser’s cache). I would recommend contacting the plugin’s author in order to troubleshoot this.

    What’s the fix for this?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Andras Guseo

    (@aguseo)

    Hello @misskitty9470,

    Thanks for reaching out with your issue. I’m really sorry for the long delay in responding. Lately we have been hit hard with support requests.

    GigPress is not using any caching techniques.

    Based on your description, that new shows appear when logged in, gives me a hunch that a caching plugin might be at play. Usually, when using a caching plugin, then cached pages are served to the guest visitors, but non-cached pages are shown to those logged in.

    Are you using any caching plugin like W3 Total Cache, WP Rocket, WP Super Cache or similar?

    Cheers,
    Andras

Viewing 1 replies (of 1 total)
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