Thank you for that information. With what you provided I was unable to reproduce the issue and was 1) busy and not feeling well and 2) waiting to hear more since so far your support request has been vague. Nobody else has written about this issue, so the problem is possibly very unique to your setup, which you need to troubleshoot.
Please re-read that forum post and try basic plugin troubleshooting, also briefly switching to a WP core theme like twentytwentyone during troubleshooting, and reply with what you found.
Please keep in mind this plugin is free and I volunteer in my spare time to support free users. Paid users get priority email support.