• Resolved chonkat

    (@chonkat)


    For some reason I just found a few orders that have the following in their order notes every hour, since a long time ago. New notes every hour that say “Gift card email has been sent” Any tips on how to troubleshoot or fix? I checked mail server logs and thankfully, our clients were NOT getting spammed with them.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hello,

    Thanks for using our plugin,

    It seems that the issue you are facing is due to the theme or third party plugin please run a test by deactivating the theme as well third party plugin one by one you will find the culprit plugin.

    Regards,

    Thread Starter chonkat

    (@chonkat)

    Hi! Thanks for your answer.
    These are the two I have installed.

    Gift Cards For WooCommerce Pro: 3.5.3
    Ultimate Gift Cards For WooCommerce: 2.5.3

    Should they both have the same version number?

    Thread Starter chonkat

    (@chonkat)

    I understand our purchase might be out of support. What are the current versions of each of these?

    Plugin Author WP Swings

    (@wpswings)

    Hello,

    As you are using our pro plugin so I suggest you to please connect with our support so that can help you.

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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