• Resolved Rosca Bogdan

    (@roscabgdn)


    Hi,
    I have a WP + WooCommerce install with WPML and i`m using YITH WooCommerce Gift Cards.
    The problem is when i`m trying to translate my gift card. In the translated version of the gift card I receive the msg : “This product cannot be purchased”.

    I`m translating it as a normal product using WPML.
    Is there a cusom setting that I have to do?

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi @roscabgdn,
    we’re sorry but this does not happen on our side, what version of WooCommerce and YITH Gift Cards are you using?

    Thread Starter Rosca Bogdan

    (@roscabgdn)

    @yithemes i`m using WooCommerce Version 2.6.11 and YITH WooCommerce Gift Cards Version 1.2.1.

    Plugin Author YITHEMES

    (@yithemes)

    Hi,
    unfortunately, we still cannot reproduce the issue.

    Thread Starter Rosca Bogdan

    (@roscabgdn)

    Ok, thank you. Maybe the issue is on my side. I`m going to try harder to fix it. Thank you.

    Plugin Author YITHEMES

    (@yithemes)

    Hi, any news? Did you solve your issue?

    Hi

    I had the same issue, but then found out the amounts field was in state “do not translate” by default. Find it on the product page (gift card in current case) under Multilingual Content Setup –> Show system fields. The “Multilingual Content Setup” must be active under Screen Options, it is by default. I had the field “_gift_card_amounts” in the very bottom of the list. Activate the “Copy” radio button.

Viewing 6 replies - 1 through 6 (of 6 total)
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