Gif’s cached via https://i1.wp.com won’t load

@skofgar thanks for letting us know what you tried already! Looking at the cached file, it doesn’t work unless the resize parameter is removed:

https://i1.wp.com/skofgar.ch/wp-content/uploads/2020/10/2020-10-25-15.19.53.gif?&ssl=1

Can you check your post and see if you changed the original size of the gif in the post editor? If so, remove any size parameters from that image and see if that fixes the issue.

Let us know if you still have this problem and we’ll be happy to take a closer look.

Hello @csonnek

Thanks a lot for the quick turnaround and your response.

I don’t see why the resize is getting added, I think the default editor (Gutenberg?) adds it for me. I tried resetting the size multiple times and adding the GIF back in from scratch.

I’ll debug it some more and will update you on my progress.

Roland

A small update:

If I convert the GIF to an MP4 and upload it, it bypasses the Jetpack caching and in the article the video will be loaded from the webserver the website is on (instead of i1.wp.com). However, it’s a little hacky, because WordPress let’s me upload and insert videos, but they don’t show up in the media browser after insertion.

So maybe even the GIF is _pushing_ the limits of WordPress?

Hello,

Thanks for getting back to us with your testings.

If I convert the GIF to an MP4 and upload it, it bypasses the Jetpack caching and in the article the video will be loaded from the webserver the website is on (instead of i1.wp.com).

That’s expected because only gif, png, and jpg images are served through Jetpack Image CDN.

In case you want to upload videos, we suggest https://jetpack.com/support/video-hosting/ however this feature is not free

So maybe even the GIF is _pushing_ the limits of WordPress?

Yes, you can call out it like that. Resized GIF images are not well-supported.
Actually, all of your questions can be found out here, especially the “Limitation” section https://developer.wordpress.com/docs/photon/

Note: Photon is our former name of Jetpack Image CDN. Basically, “Photon” and “Jetpack Image CDN” refer to the same thing.

Thanks a lot @htdat for the additional information. Downsizing the gif is a great piece of information I didn’t know about. Also I noticed that after a few days it actually was able to successfully create a gif on i1.wp.com

So in the future I’ll just make sure to keep my gif’s smaller and wait a day or two.

Thanks again for the support from all of you. Have a great day.

You’re welcome! Let us know if we can help in the future. ??