gif not playing

  • Resolved razman

    (@razman-wan-fatul)


    5 years ago

    I have a few .gif animation images in my gallery. Recently I noticed that gif animation not playing anymore in the gallery. It only plays when in the lightbox.

    I used to see them playing in the gallery thumbnails.
    The only active plugins I have are Classic Editor and Envira Gallery.
    I’m using a twentyfifteen child theme, I’ve tried switching to the parent theme but still not working.

    What could be the cause?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter razman

    (@razman-wan-fatul)

    This might seems like small issue to most, but it is what stopped me from buying the Pro version.

    Kevin

    (@jx-3p)

    Hey Razman,

    I just tested and found that the images are being cropped when they shouldn’t. This is preventing the gif from playing in the lite version of the plugin I’ve let the devs know and they’re working on resolving this.

    Gifs are currently working in the paid version of the plugin.

    Thanks for bringing this to our attention!

    Thread Starter razman

    (@razman-wan-fatul)

    Thanks for the explanation Kevin.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘gif not playing’ is closed to new replies.

Tags