• Resolved Moose1846

    (@moose1846)


    Hi All,
    I am trying to troubleshoot why my GIF banners are not appearing any longer. I have disabled many of the recently updated plugins etc, but no luck. Earlier today I updated Customizr to the most recent version. I had delayed on updating since early October after seeing the update file had some issues on how WordPress had stored it or something like that.

    One thing I find odd about the GIF banners not appearing is that I just added a footer today and the banners are appearing there (bottom right) with no issue. Further up on the same home page (and many others) the banners are missing. I have tried to reinstall some of them with no success.

    Any leads would be greatly appreciated. Thanks in Advance!

    Website:

Viewing 5 replies - 1 through 5 (of 5 total)
  • Link to site?

    Thread Starter Moose1846

    (@moose1846)

    Sorry about that. Thought I had put it in my original post, but appears not to have stuck.

    https://clubbingthailand.com/

    Thanks in advance for taking a look!

    Thread Starter Moose1846

    (@moose1846)

    It seems it is not only GIF images not displaying. I have found some png images also. They show up while drafting a post or page, but do not appear once Published.

    Thank you!

    Hi,

    You are using W3 Total cache plugin.

    You need to clear all cache after you have made any update.
    If not, you will be seeing cached content and not updated content.

    This explains why you can see image in WordPress admin, but not after you have updated your post.

    Hope this helps.

    Thanks!

    Thread Starter Moose1846

    (@moose1846)

    First, Thanks to all who had a look to try and help me out.

    I figured out what it was after playing around and doing web searches for possible solutions. As it turns out, I forgot to disable Jetpack plugins while checking on plugins that could be causing the issue.

    It turned out to be the Jetpack Photon CDN. I disabled it and my pictures came back. There was a Jetpack Photon update this past day, but does not seem like it resolved the issue.

    Best,
    Moose

Viewing 5 replies - 1 through 5 (of 5 total)
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