Ghost Menu Page

  • When you click the link on your mobile phone, it shows two “provider” options after the “About Us” option. One of the provider pages works, but the other is broken; however, when I go into the menu, the broken one is not there to delete. How can I get rid of this menu bar that doesn’t show up on the edit page?

    Problem only on mobile.

    Please help.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

  • Did you delete the page in the wordpress menu? Appearance > Menu

    Thread Starter shlorenz

    (@shlorenz)

    It’s not showing to delete, that is my problem – that’s why I labeled it a “ghost”

    Did you see the site via mobile? It shows two listings of “Providers” but one doesn’t work and it’s not in the menu to delete….

    What do I do?

    I′ve seen the site.

    To delete the item:
    1) Go to Appearance > Menus
    2) Select the item you want to delete and click con the arrow
    3) Click on delete
    4) Save the menu

    https://snipboard.io/p3cNr7.jpg

    Thread Starter shlorenz

    (@shlorenz)

    I really appreciate that, but if that was the answer, I would have already fixed it on my own.

    I called it a “ghost” because it does not exist except for in the mobile hamburger menu. It does not show in the menu option under the appearance tab to delete.
    I even deleted both my main and super nav menus but the ghost link WAS STILL THERE!
    I need to get rid of it off the mobile hamburger menu, but it is NOT in the menu to delete.
    I’m still at square one. ??

    Do you have other menus created?

    Can you post a print of your menu screen?
    It is probably related:
    1) With your theme
    2) With a caché plugin

    Thread Starter shlorenz

    (@shlorenz)

    Hello Matias (I appreciate you trying)

    The only two menus I have created are the main and the super nav. I deleted both and then re-added the links to recreate them (we need them for patients)

    When I deleted them, the Providers link still remained. I don’t know how to post a photo here or convert it to a link.

    However, if you go to lorenzclinic.com and view the mobile menu, at the bottom it says “call today”

    That stayed there too when I deleted the menus…. Perhaps the “Ghost Provider Link” is somehow on wherever the “Call Today” is featured. Where can I find that???

    Thread Starter shlorenz

    (@shlorenz)

    Note: the “Call Today” is also listed at the top of the page on the desktop.
    This may be the solution, I just need to know where to edit it.

    Is it maybe a widget menu? Appearance > Widgets?

    Thread Starter shlorenz

    (@shlorenz)

    Nope. There are no widgets in the top bar and I deleted the ones in the side bar just to cover my basis… any other ideas?

    It’s still there. I can’t seem to figure out how.

Viewing 9 replies - 1 through 9 (of 9 total)
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