Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Amy B

    (@amyrbiddle)

    That’s a fantastic resource, thank you! I have plenty of things to check out, but I don’t believe it will help me in fixing the problem with PM Pro plugin.

    Thread Starter Amy B

    (@amyrbiddle)

    Well, I tried disabling all plugins and child themes, but the problem still exists. I even went so far as to delete the plugin and clear the database from the PM Pro settings, so there would be no “ghost” levels for the plugin to see. This reduced the number of ghost levels but did not get rid of it completely. It should be noted that this only shows up when a paying member is subscribed, and checks out their subscription options.

    For now, I’ve gotten around the problem by simply hiding the .active css class with display:none; This seems like a wonky workaround, though, and I would still like to resolve the issue.

    -Amy

    Thread Starter Amy B

    (@amyrbiddle)

    Well, I suppose hiding .active won’t work because it hides OTHER active classes, like ones used in the menu bar. I was hoping that wouldn’t be the case.

    More assistance would be greatly appreciated! I will be happy to provide screenshots, etc.

    -Amy

    Thread Starter Amy B

    (@amyrbiddle)

    Well, I deactivated all plugins and themes and let it sit overnight and the problem mysteriously disappeared on reactivation. I’m sure I’m missing something here, but I suppose the detective work will have to resume when the bug shows up again.

    Thanks,
    -Amy

Viewing 5 replies - 1 through 5 (of 5 total)
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