gglcptch_display() always yields "You have entered an incorrect reCAPTCHA value"

Hi,

It seems like “registration_errors” hook is used during data validation on the specified page. This hook is also used for standard registration form on https://townvillagerealty.com/wp-login.php.

Please try to add the following lines to “functions.php” file of your theme:

function check_recaptcha_backtrace( $allow ) {
    $trace_data = debug_backtrace();
    /* if hook was not called from the "wp-login.php" plugin */
    if ( ! empty( $trace_data[3]['file'] ) && ! preg_match( "/wp-login.php/", $trace_data[3]['file'] ) )
        remove_filter( 'registration_errors', 'gglcptch_lostpassword_check' );
    return $allow;
}
add_action( 'registration_errors', 'check_recaptcha_backtrace', 9 );

Sincerely,
BestWebSoft Support Team

I still get the same error. This is the code used to render the form: https://pastebin.com/dhaxdQuC

Hi,

Thank you for examples.

Please try to add name="registerform" attribute to <form> tag. So it should look like <form action="<?php echo site_url('wp-login.php?action=register', 'login_post') ?>" id="register-form" method="post" name="registerform">.

Sincerely,
BestWebSoft Support Team

Thank you! name="registerform" was all it needed. Note to anyone else: the check_recaptcha_backtrace function is not needed.

Hi,

We are glad that everything is fine now. Feel free to contact our support team with any questions in future. For more convenience, you can do it via our Help Center (https://support.bestwebsoft.com/) in order to receive a faster reply.

Sincerely,
BestWebSoft Support Team

Hi,

We visited your site and didn’t find any signs of active Google CAPTCHA (reCAPTCHA) by BestWebSoft. Please activate the plugin if it is deactivated, and provide the link where the reCAPTCHA field shows up.

Sincerely,
BestWebSoft Support Team

hi bestwebsoft,
i am having the same issue on my site.
just keeps saying the captcha is wrong.
https://www.christianscience.org.au/wp-login.php

thanks

Hi,

Thank you for contacting us!

Follow the next steps in order to deactivate (disable) WordPress plugin manually via FTP:
1) Download and install FTP client (for example, Filezilla).
2) Open FTP client and enter your FTP access credentials (host, username and password) to access files on your server.
3) Navigate to ‘yourwordpresswebsite/wp-content/plugins’ directory.
4) Disable Google Captcha plugin by renaming its folder ‘google-captcha-plugin’ to anything else(e.g. goocle-captcha-plugin1).

After you log in into your dashboard, rename the plugin folder back.

Please complete the following steps in order to detect the problem and find its solution:
1) Try to activate a standard WordPress theme for a while (Twenty Fourteen, Twenty Fifteen or Twenty Sixteen) and check if the problem remains.
2) Try to deactivate all of your plugins except Google Captcha and also check if the problem is still present. If it is not, activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
3) Provide your System status. Follow the next instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc

Please note, that you can check the login page work in new incognito(private) window. This way you will stay logged in in your main browser window.

Let us know about the results.

Sincerely,
BestWebSoft Support Team

Hello,

I have this problem with google captcha. In section forgot password, I get email address for send reset (new) password and I see this text. ERROR: You have entered an incorrect reCAPTCHA value.

can you help me with this?

Thank you

Alica