Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Aspose Cloud Marketplace

    (@asposemarketplace)

    Hello mstern,

    Plugin is working fine on our end. May be give us access to your blog via email at [email protected], so we can further investigate it for you.

    Thanks,

    I received this error as well. The issue is caused by folder ownership and/or permission. The plugin writes to the uploads folder at wp-content/uploads/ and will attempt to create new folders i.e., uploads/2016/06 to hold the documents it creates. On my system the uploads folder was owned by apache. After changing ownership to my FTP user’s name, the plugin was able to create additional folders within uploads and produce a docx file.

    Plugin Author Aspose Cloud Marketplace

    (@asposemarketplace)

    Thanks. We will mark it as resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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