Getting tons of Jetpack Monitor emails since 31st March

  • Resolved getnoticedlocally

    (@getnoticedlocally)


    1 year, 8 months ago

    All of a sudden (on 31st March) I started getting tons of the Jetpack Monitor emails saying our sites were down and then back online a while later, however on upon checking the sites there were no issues at all that I could see (sites loaded fine). Having this issue on 100+ sites so getting tons of emails at the moment. Have seen a few other people report this same issue.

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  • Jetpack Monitor checks your site every five minutes to see if it’s accessible. The site appears to be loading now.

    If your site is slow to load, it could trigger a notice that your site is down. Jetpack also sends a follow-up email letting you know how long your site was down or inaccessible.

    Currently, there’s no way to adjust the time that Monitor checks your site – it’s either on or off. If the frequency of the Monitor notices is bothersome, you can always disable the feature. To do that:

    1. Go to Jetpack → Settings → Monitor.
    2. Deactivate the “Get alerts if your site goes offline. We’ll let you know when it’s back up, too.” option.

    Here is a visual guide on disabling the Monitor option: https://imgur.com/a/1bV28qv.

    You can learn more about Jetpack’s Monitor option here: https://jetpack.com/support/monitor/.

    I hope that clarifies things!

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