Getting the information from the country of the customer

  • Resolved djdoc

    (@djdoc)


    2 years ago

    Originally we could get to woocommerce, then customers and then see a country by the geo-location that the browser gets.
    But for tax needs we understood we need to have a drop-down-list and let them choose so we added to our woocommerce a country/region drop-down-list as you can see here: https://www.jobassessmenthelp.com/checkout/?add-to-cart=55949

    But I am not sure where we can see this info.
    When we go to to woocommerce, then customers then I still see the same thing but I never see what the drop-down-list collected.

    I would love to get some help with that.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @djdoc

    Thanks for reaching out!

    Are you referring to the Country / Region dropdown field here?

    Image Link: https://snipboard.io/AiGYDl.jpg

    But I am not sure where we can see this info.
    When we go to to woocommerce, then customers then I still see the same thing but I never see what the drop-down-list collected.

    You can see it under WooCommerce > Orders.

    Image Link: https://snipboard.io/UwjSYm.jpg

    Hope this helps!

    Thread Starter djdoc

    (@djdoc)

    Hi @xue28
    Can I see it in the table for all users so I can filter which customer got from which country?

    What is the field in the “woo”-> “customers” that shows a country? I used to see it before I added the dropdown.

    Hi @djdoc

    Under WooCommerce > Customers, there is a column named Country / Region like the image below:

    Image Link: https://snipboard.io/SdGMiv.jpg

    Should you wish to check the database, you can refer to this article about
    How is the WooCommerce customer data stored in the database for your reference.

    Hope this helps!

    Thread Starter djdoc

    (@djdoc)

    and on this list (WooCommerce > Customers) which country do we see? Is it the one that the user filled in the “country” field or is it from the Geolocation automatically added?

    Saif

    (@babylon1999)

    Hello @djdoc,

    and on this list (WooCommerce > Customers) which country do we see? Is it the one that the user filled in the “country” field or is it from the Geolocation automatically added?

    Good question, seems like the list pulls their Billing country weather the customer is making their first order or editing it from the account page.

    Hope this help!

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Cheers.

Viewing 6 replies - 1 through 6 (of 6 total)
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