getting stuck and crashes

  • Resolved Babak

    (@babakprs)


    4 years, 4 months ago

    Hello,
    I just moved to a vps and would like to use your plugin, but it doesn’t work properly.
    The very first thing is it rejects all feeds, even your test feed of “https://wpmayor.com/feed/” (error as a not a valid feed)
    However after over 5 minutes, it grabs the feed !
    screenshot: https://ibb.co/YXNhB6Y

    Secondly, when I try to publish a feed, it gets stuck and after 5 minutes leeds to error 524 (time out error)
    screenshot: https://ibb.co/sJ15Mhw

    please note that it is a fresh wordpress with the default theme and no other plugin were installed at the time of test.

    My server is Apache 2.4 and PHP 7.4.5 with the following configuration:
    PHP Post Max Size: 512 MB
    PHP Max Input Vars: 5000
    PHP Time Limit: 300
    PHP Memory Limit: 1 GB
    PHP Safe Mode: Off
    Allow URL fopen: On
    ini_set: On
    WP memory: 256M

    Kindly advise what is wrong here and how I can fix it.

    Thanks ??

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • The problem seems to be that there are stray characters in the feed URL. The correct RSS feed is https://wpmayor.com/feed/.

    Before setting up a feed source using our plugin, you will need to test the feed URLs for validity using the W3C Feed Validation Service.

    Do let us know if this helps.

    Thread Starter Babak

    (@babakprs)

    Hi,
    I exactly used the feed: https://wpmayor.com/feed/ as you can see in the screenshots.
    The &#8221 following the feed url in my above text was just a typo.
    Kindly check the issue again as your plugin not working on my server.

    BTW, can the issue happens because of closed ports on my server? if yes, what ports your plugin uses and i need to make sure if they are open?

    • This reply was modified 4 years, 4 months ago by Babak.

    RSS is transmitted over the same ports as the internet, i.e. port 80 for HTTP and port 443 for HTTPS.

    Can you check with your hosting provider if they have any restrictions in place?

    I am able to fetch all 10 items from the feed correctly.

    @babakprs Are you still facing this issue? I am marking this thread as ‘Resolved’ for now, but if you need to continue the conversation, you can simply reply to it and we’ll try to assist your further.

Viewing 4 replies - 1 through 4 (of 4 total)
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