• Resolved wyldlanders

    (@wyldlanders)


    HI there, I’ve been testing our my purchases with the WooCommerce test payments feature and it’s all been working great; however, today I deleted all the orders and expected my transaction history to be deleted along with them but that doesn’t seem to be the case.

    Is there another step i’m missing?

    Thank you,
    Alexander

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  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @wyldlanders,

    Did you delete all the orders from the Trash folder?

    If yes, then navigate to WooCommerce > Status > Tools > Clear Analytics Cache. While you are on the WooCommerce > Status > Tools page, delete all transients and template cache too.

    Additionally, head over to WooCommerce > Status > Scheduled Actions and manually run all WooCommerce analytics-related actions.

    I hope this helps! Please let us know how it goes or if you need further assistance.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

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