Getting rates before package change

  • Resolved harleec

    (@harleec)


    2 months, 3 weeks ago

    Greetings. Two topics: 1) Yesterday, I installed the plugin and now I can’t get rid of the message, “Your shipping settings and label history…” I click the ‘X’ to clear the message, but it keeps coming back on every screen. 2) When preparing to create a label, the rates are being retrieved for the previous package selection. Since I have to frequently change the package and/or weight, I have to wait for the plugin to finish retrieving the rates before I can make the change. Are you aware that you’re getting the rates before I’ve selected the package? It’s very inconvenient and causing extra time to print labels.

Viewing 16 replies (of 16 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello harleec,

    Thank you for your reply.

    I understand you have discovered that the Brevo plugin causes the “Missing Dependencies” issue.
    Contacting their support is a good step as they should be better equipped to resolve this issue.

    Regarding the 400 Bad Request error, could you contact your host and ask them if there are any security features at the server level?

    Please let me know about their response.

    Best regards.

Viewing 16 replies (of 16 total)
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