Getting payment for extra items after initial order.

  • Hi!

    In the past, if a customer asked me to add an item to their order, I used to be able to add the additional item and when I saved it it would show me the balance due on their order and when they received the email, there would be a link for them to pay only for the additional amount.

    It’s been a long time since I’ve done this, but I swear I used to be able to and now I can’t.

    I have scoured Google and cannot find anyone else that’s run into this problem. I’ve deactivated all of my plugins and tried again. No joy. I have quite a few premium WooThemes WooCommerce plugins so I thought that one of them might be interfering.

    It’s almost like before WC used to know how much was paid through PayPal and now WC doesn’t know. It’s either all or nothing.

    What am I missing?

    My website: https://tinyurl.com/kp42ucz

    Thanks in advance for the help.

    
### WordPress Environment ###

Home URL: https://***.com
Site URL: https://***.com
WC Version: 2.6.14
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WP Version: 4.7.3
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Language: en_US

### Server Environment ###

Server Info: Apache
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### Database ###

WC Database Version: 2.6.14
: 
woocommerce_sessions: ?
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woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
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woocommerce_shipping_zones: ?
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woocommerce_payment_tokens: ?
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Share Buttons by AddThis: by The AddThis Team – 5.3.4
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### Theme ###

Name: Intrigue
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### Templates ###

Overrides: intrigue/woocommerce/archive-product.php
intrigue/woocommerce/cart/cart-shipping.php
intrigue/woocommerce/cart/cart.php
intrigue/woocommerce/content-product.php
intrigue/woocommerce/content-single-product.php
intrigue/woocommerce/global/sidebar.php
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Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter scopie

    (@scopieg)

    I just tested it again to make sure I wasn’t losing my mind, and the invoice I get has the pay link on it and when I click it, it takes me to the checkout to pay for the entire order.

    We have a workaround for this:

    Generate another order for the extra payment, and set the payment page link (from the new order) to the customer. Set up a misc charge (a virtual item). Put the original order on hold manually until the customer pays for the extra.

    I would be interested in seeing a solution to this too, as customers often want to add things to their original order rather than placing another order (and incurring extra shipping charges).

Viewing 2 replies - 1 through 2 (of 2 total)
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