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  • Make sure you don’t have any HTML links or curly quotes etc. inside your shortcode. Use the “Text” editor rather than the regular visual editor if you’re not sure about this.

    Thread Starter poiema

    (@poiema)

    I’ve added it in the text editor, still has the same problem.

    The 404 is being returned by your server, not from GDE, so either something is up with your shortcode still or something on your server is preventing it from finding the document even though the URL is correct.

    I still suspect the first, since I can use the exact same shortcode on my site without any problem:

    https://dev.davismetro.com/single/test2/

    You can turn off error checking on the Advanced tab of GDE Settings (uncheck “check for errors before loading viewer”) and then the viewer will load anyway. It probably won’t work, but if you’re showing the download link it may help you determine just what address it’s looking for but not able to find.

Viewing 3 replies - 1 through 3 (of 3 total)
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