Getting Error: Forbidden You don’t have permission to access this resource.

Unless you have something strange in your HTACCESS file that is restricting access to something it shouldn’t, one thing your web host may need to check for you is the possibility that ModSecurity is blocking your transaction.

I had a similar problem, except mine was a 406 error and occurred on the “?c=finish_express” end of the transaction process. But yours is still something I would look into ModSecurity regarding, and thus the the need to whitelist requests from the server that “look like” this one.

You may want to go into your logs and note the time of the failed transaction, and look into the SSL logs on the server to see at that moment exactly what the request was. You’ll see the error in the log next to the request. Your web host support team should be able to take that request and observe how it may trigger a rule in ModSecurity that may need to be overridden.

Of course, one way to quickly check whether ModSecurity is the culprit is to temporarily disable it. If you have access to cPanel you may at least be able to toggle ModSecurity on or off… I’m pretty sure you won’t have the ability to write/rewrite any of the rules, whitelist, etc., but either you or your web host support team can disable it for your domain… then check if that doesn’t allow the transaction to proceed.

Hi @shopblckpod,

As @ctmartin2020 suggested, please try addressing the 403 error. Kindly refer the article here.

Hello,

I just wanted to follow up.

It was indeed the HTACCESS that was the culprit.

I first deactivated all plugins but the essentials (wordpress and paypal) but was still getting the error.

I then removed one by one the modules in the htaccess. It was part of the 7g firewall i was using. Now it is working fine.

Thank you for your help.

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Hi @shopblckpod,

That’s great and thanks for the follow-up.

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