Getting error Fatal error: Cannot redeclare check_password_reset_key

  • Hi, please bear with me as I can’t access the admin area to be sure of some facts :'(

    I upgraded WordPress as prompted in the Dashboard, since when lots of things broke so I Ftp’d the whole contents of the public_html folder from a recent backup.

    Since then, public pages look okay but I need to re-make a few tweaks BUT I can’t access the admin area.

    I’ve tried to follow the advice in a similar thread by toxiz77 except that the error message is displayed as soon as I try to visit https://www.mysite.co.uk/wp-admin

    I’m reluctant to go to the latest version of WP as that broke so much; I’d be delighted with 3.6.1 (or whatever the previous version was).

    Can anyone please guide me through the steps to re-establish access to my admin area?

    Thanks in advance – and please be gentle with instructions :/

Viewing 16 replies (of 16 total)
  • Thread Starter Jan Rymarz

    (@jan-rymarz)

    To recap as requested:

    After upgrading WP when prompted in WP-Admin, some content was missing from the website and I was locked out of WP-Admin. My first step was to restore from a recent backup (via FTP) and that’s roughly when this thread was started.

    Since that restore, I can access WP-Admin again and see more data than is being displayed on the site (for no apparent reason and mostly related to Testimonials). It worked perfectly before the update. Also since the restore, my security plugin (Wordfence Security) kept moaning that it hadn’t been activated properly so I simply briefly deactivated it just for peace.

    Next, I followed esmi’s and your advice above re:
    a) disabling plugins by renaming folders;
    b) switching themes;
    c) FTP’ing files and folders from a fresh download of WP (except wp-content) after I disabled W3TC – which I read in the link you provided in a previous post (“Find out how to deactivate (and clear) W3TC properly”). It is still disabled.

    So, the only remaining business-critical problems relate to Testimonials; most aren’t displayed and those are displayed are badly jumbled up beyond reasonable legibility (harmful for business attraction) and the sidebar on Testimonial pages is merely nonsense and bears no resemblance to its setup in WP-Admin.

    Does that make sense? I’m now exhausted so probably confusing you :'(

Viewing 16 replies (of 16 total)
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