Getting Checkout Totals right

  • Resolved therockisnow

    (@therockisnow)


    2 years ago

    hi there
    i am testing a site that is about to launch
    and in the process of the checkout – with a discount code applied the totals are confusing
    screenshot – https://snipboard.io/AINerX.jpg
    is there a way to have the subtotal after the discount is applied?
    that way the customer knows the cost before shipping

    at the moment it is very confusing. if there is free delivery at ￡60 why are they not getting free delivery on this order?! it is because the subtotal is less than ￡60. but there is no mention of this in the checkout.

    thanks in advance.

Viewing 1 replies (of 1 total)

  • Hi @therockisnow

    Thanks for reaching out!

    is there a way to have the subtotal after the discount is applied?
    that way the customer knows the cost before shipping

    I understand you would like to the subtotal be computed after the discount has been applied.

    These forums are meant for general support with the core functionality of WooCommerce itself. What you want to achieve would require customization to do it. Since custom coding is outside our scope of support, I am leaving this thread open for a bit to see if anyone can chime in to help you out.

    For questions related to development and custom coding, your best bet is to ask on any of these channels for support. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, too.

    – WooCommerce Developer Resources Portal
    – WooCommerce Advanced Facebook group
    – WooCommerce Community Forum
    – WooCommerce Developer Slack Channel.
    – Hire a WooCommerce Expert

    at the moment it is very confusing. if there is free delivery at ￡60 why are they not getting free delivery on this order?! it is because the subtotal is less than ￡60. but there is no mention of this in the checkout.

    I am quite confused about what you mean here. Can you please provide further details about the free delivery?

    If a screenshot would be helpful, I’d recommend using https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

Viewing 1 replies (of 1 total)
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