Viewing 5 replies - 1 through 5 (of 5 total)
  • Anonymous User 18525946

    (@anonymized-18525946)

    Hey there, Eric ??

    Bummer! Sorry to hear about this.

    It’s actually our weekend on this side of the world. I tried to suss out what’s going on myself, but I’ll need our developers to take a look.

    Do you mind holding tight for now? We’ll get back to your first-thing on Monday (your Sunday afternoon). Is that okay?

    Thread Starter EricJohnsonGuru

    (@wormeyman)

    Thank you for the reply, talk to you in a few days.

    Hey there, @wormeyman ??

    I checked your contact us page and I can see that some Happyforms JavaScripts aren’t loaded and I have a hunch your caching plugin is playing a role on it.

    Could you please try excluding your contact us page from being cache and check if that makes any difference? Please make sure to also turn off Minify/combine CSS, Minify/combine JS, Defer JS, and Delay JavaScript execution.

    Let us know how that goes!

    Thread Starter EricJohnsonGuru

    (@wormeyman)

    Thank you for the reply in WP Rocket i checked the do not cache checkbox on that page and it seems to have worked.

    Anonymous User 18525946

    (@anonymized-18525946)

    Glad to hear that’s all sorted out, Eric ??

    We’re actually making some big changes under the hood to make sure Happyforms works better with caching plugins — our goal is to make things ’just work’.

    If you need any more help, please let us know in a new topic!

Viewing 5 replies - 1 through 5 (of 5 total)
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