Getting 500 doing migration

  • Resolved narenwba

    (@narenwba)


    3 years, 7 months ago

    Hi, I am getting following error while doing migration.

    We can not access your URL to start your migration – Error code: 500

    I do have whitelisted your server IP address “80.241.210.214”

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Transferito

    (@transferito)

    @narenwba, We are taking a look into this right now and will update you shortly.

    Plugin Author Transferito

    (@transferito)

    @narenwba Your LiteSpeed server configuration was overriding PHP’s timeout setting, which was causing your migrations to fail.

    You must add the code below to your destination server. At the top of your existing htaccess file or create a new htaccess file and put this in.

    <IfModule Litespeed> 
    RewriteEngine On
    RewriteRule .* - [E=noabort:1, E=noconntimeout:1]
</IfModule>

    Please also update to our latest version v6.7.5

    Run your migration again and it will work.

    Thanks,
    Miles

    • This reply was modified 3 years, 7 months ago by Transferito.
    • This reply was modified 3 years, 7 months ago by Transferito.
Viewing 2 replies - 1 through 2 (of 2 total)
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