Getting 5.7.0 invalid login or password

  • Hi yehudah,

    first: we love this plugin and it usually works like a charm. We had one problem this weekend, that we were able to fix, but the behavior is quite strange.

    We had a user with the following password (that is now of course changed): kWd,<q6shwYjt. Using the username and this password, we got the above mentioned error with every kind of connection/authentication (but basically: SMTP with our hoster). It’s WordPress 5.3 on php 7.1.33.

    After changing the password to something without the suspicious combination of “,<“, it worked like a charm. So, on our side, the problem is solved. But it’d be nice of you, to check the code.

    Cheers
    Bob

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @bobsblog

    Thank you for your kind words.

    So just let me see if I understand correctly, still, I’m not a native English speaker ??

    The user is registering with WordPress and getting a mailbox?
    or the mail sent to the registered user was failing because of the password?

    Thread Starter bobsblog

    (@bobsblog)

    It‘s not a WordPress-User, but the Mail-User (Mailbox), post smtp is connecting to. We got the error message on sending the test-mail from the post smtp backend.

    the user is created and assigned a mailbox and Post SMTP is sending the credentials for that mailbox?

    Thread Starter bobsblog

    (@bobsblog)

    Yes. I assume, the problem is the hashing of username and password, that are sent to the smtp server. With the password containing ,< we get an authentication error, withe new password (not containing ,<), it works just fine.

Viewing 4 replies - 1 through 4 (of 4 total)
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