• Resolved tgrahamsse

    (@tgrahamsse)


    All of our products are redirecting to a 404 page. I looked at the Permalink Settings but can’t find any issues.

    View post on imgur.com

    Here is a copy of the WooCommerce System Status:

    WordPress Environment
    
    WordPress address (URL): https://www.ssetechnologies.com
    Site address (URL): https://www.ssetechnologies.com
    WC Version: 8.4.0
    REST API Version: ? 8.4.0
    WC Blocks Version: ? 11.6.2
    Action Scheduler Version: ? 3.7.0
    Log Directory Writable: ?
    WP Version: 6.4.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: ? Server Environment
    
    Server Info: Apache
    PHP Version: 8.0.30
    PHP Post Max Size: 516 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 1000
    cURL Version: 8.5.0
    OpenSSL/1.1.1w
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.23-23
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? Database
    
    WC Database Version: 8.4.0
    WC Database Prefix: wp_vrfk_
    Total Database Size: 380.90MB
    Database Data Size: 287.35MB
    Database Index Size: 93.55MB
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    wp_vrfk_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_vrfk_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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    wp_vrfk_aioseo_redirects: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
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    wp_vrfk_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_vrfk_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_vrfk_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_vrfk_wc_product_meta_lookup: Data: 2.52MB + Index: 3.09MB + Engine InnoDB
    wp_vrfk_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_vrfk_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_vrfk_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_vrfk_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_vrfk_wfBlockedIPLog: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_vrfk_wfBlocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_vrfk_wfConfig: Data: 0.61MB + Index: 0.01MB + Engine MyISAM
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    attachment: 2592
    br_filters_group: 1
    br_product_filter: 5
    custom_css: 2
    dlm_download: 1
    dlm_download_version: 2
    fusion_element: 105
    fusion_form: 2
    fusion_icons: 1
    fusion_tb_section: 3
    jb_store_css: 12
    jetpack_migration: 2
    nav_menu_item: 46
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    product: 16300
    revision: 1602
    shop_order: 8
    shop_order_refund: 1
    slide: 56
    tablepress_table: 2
    wc_conditional_fee: 1
    wpcf7_contact_form: 7
    wpforms: 3 Security
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ? Active Plugins (24)
    
    WooCommerce Extra Fees Plugin: by theDotstore – 3.9.5
    FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.26.1
    Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3
    Contact Form 7: by Takayuki Miyoshi – 5.8.5
    Contact Form Entries: by CRM Perks – 1.3.2
    UPS Live Rates and Access Points: by Octolize – 2.1.2
    Avada Builder: by ThemeFusion – 3.11.3
    Avada Core: by ThemeFusion – 5.11.3
    reCaptcha by BestWebSoft: by BestWebSoft – 1.74
    Header and Footer Scripts: by Digital Liberation – 2.2.1
    Jetpack Boost: by Automattic - Jetpack Site Speed team – 2.2.1
    Jetpack: by Automattic – 13.0
    Mobile Contact Bar: by Anna Bansaghi – 3.0.3
    ShortPixel Image Optimizer: by ShortPixel - Convert WebP/AVIF & Optimize Images – 5.5.3
    Tidio Chat: by Tidio Ltd. – 6.0.11
    W3 Total Cache: by BoldGrid – 2.6.1
    WooCommerce AJAX Products Filter: by BeRocket – 3.1.4.6
    WooPayments: by Automattic – 7.0.0
    WooCommerce Shipping & Tax: by WooCommerce – 2.4.2
    WooCommerce: by Automattic – 8.4.0
    WooCommerce: by Automattic – 8.4.0
    WP All Import Pro: by Soflyy – 4.8.5
    Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.9.3
    WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 4.0.0 Inactive Plugins (19)
    
    AIOSEO - Image SEO: by All in One SEO Team – 1.1.10
    AIOSEO - Link Assistant: by All in One SEO Team – 1.1.1
    AIOSEO - Local Business: by All in One SEO Team – 1.2.18
    AIOSEO - News Sitemap: by All in One SEO Team – 1.0.15
    AIOSEO - Redirects: by All in One SEO Team – 1.3.1
    AIOSEO - Video Sitemap: by All in One SEO Team – 1.1.13
    All in One SEO: by All in One SEO Team – 4.5.3.1
    All in One SEO Pro: by All in One SEO Team – 4.5.0
    Duplicate Page: by mndpsingh287 – 4.5.3
    Flexible Shipping: by Octolize – 4.24.7
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.23.1
    Product Import Export for WooCommerce: by WebToffee – 2.3.9
    Redirection: by John Godley – 5.4.1
    Slider Revolution: by ThemePunch – 6.6.15
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.23.16
    
    UserFeedback Lite: by UserFeedback Team – 1.0.13
    WP File Manager: by mndpsingh287 – 7.2.1
    WP Sitemap Page: by Tony Archambeau – 1.9.3
    XML Sitemap Generator for Google: by Auctollo – 4.1.17 Dropin Plugins (3)
    
    advanced-cache.php: advanced-cache.php
    db.php: db.php
    object-cache.php: object-cache.php Must Use Plugins (1)
    
    SSO: by Garth Mortensen
    Mike Hansen – 0.4 Settings
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to Woo.com: ?
    Enforce Approved Product Download Directories: –
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – WC Pages
    
    Shop base: #9282 - /shop/
    Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: #9285 - /my-account/
    Terms and conditions: ? Page not set Theme
    
    Name: Avada
    Version: 7.11.3
    Author URL: https://themeforest.net/user/ThemeFusion
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ? Templates
    
    Overrides: Avada/woocommerce/cart/cart.php
    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
    Avada/woocommerce/loop/loop-start.php
    Avada/woocommerce/single-product/add-to-cart/variable.php
    Avada/woocommerce/single-product/short-description.php
    Avada/woocommerce/single-product/tabs/additional-information.php
    Avada/woocommerce/single-product/tabs/description.php WooPayments
    
    Version: 7.0.0
    Connected to WPCOM: Yes
    WPCOM Blog ID: 145971577
    Account ID: acct_1MS6SGFziFjn6Vow
    Payment Gateway: Enabled
    Test Mode: Disabled
    Enabled APMs: card
    WooPay: Disabled
    WooPay Incompatible Extensions: No
    Apple Pay / Google Pay: Enabled (product,cart,checkout)
    Fraud Protection Level: basic
    Multi-currency: Enabled
    Public Key Encryption: Disabled
    Auth and Capture: Enabled
    Documents: Disabled
    Logging: Disabled Admin
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    product-variation-management
    product-virtual-downloadable
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: customize-store
    minified-js
    new-product-management-experience
    product-external-affiliate
    settings
    async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2024-01-11 20:21:06 -05:00
    Options: ?
    Notes: 200
    Onboarding: completed Action Scheduler
    
    Complete: 2,140
    Oldest: 2023-12-11 14:57:53 +0000
    Newest: 2024-01-11 13:06:01 +0000
    
    Failed: 84
    Oldest: 2023-01-26 11:17:43 +0000
    Newest: 2023-12-15 17:37:38 +0000
    
    Pending: 2
    Oldest: 2024-01-11 15:14:09 +0000
    Newest: 2024-03-04 14:52:09 +0000 Status report information
    
    Generated at: 2024-01-11 08:44:37 -05:00
    `

    Any thoughts on what is causing the issue?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
Viewing 9 replies - 1 through 9 (of 9 total)
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