Getting 111502 in checkout

Hi @vadivelu,

It is worth verifying whether your WooCommerce shipping address is correct.

The debug message and error code UPS Live Rates: Failure: The selected country or territory does not allow forward movements. (111502) comes directly from the UPS API.

It seems that the plugin settings have no effect on this, and this is related to some restrictions on the UPS side.

I recommend that you contact UPS directly to verify this error. The issue may relates to the temporary unavailability of UPS services. Please send this error code to UPS support.

I will also send a message to UPS for verification and let you know as soon as I get a reply.

Best regards,
Tomek

• This reply was modified 3 years ago by tograczyk.

Hi @vadivelu,

Have you been able to verify the entered address in WooCommerce?

Looks like you’ve entered an address in Georgia – country in Europe
instead of Georgia – the state of the US.

https://wpdesk.me/tg/chrome_niDCtCZGsA.png – correct Country / State

Due to an incorrect address, the UPS rates were not available and you received the above-mentioned error message.

If you have any additional questions, let me know, I’ll be happy to help.

Best regards,
Tomek

Hi
Thanks for your response
I have changed the Georgia – the state of the US but still i have a issue in checkout.

UPS Live Rates: Failure: This measurement system is not valid for the selected country or territory. (111057)

Request to UPS API
———————

<?xml version="1.0"?>
<RatingServiceSelectionRequest xml:lang="en-US">
  <Request>
    <TransactionReference/>
    <RequestAction>Rate</RequestAction>
    <RequestOption>Shop</RequestOption>
  </Request>
  <Shipment>
    <Service>
      <Code>03</Code>
      <Description/>
    </Service>
    <Shipper>
      <ShipperNumber>E3273A</ShipperNumber>
      <Address>
        <AddressLine1>25 Madico Dr</AddressLine1>
        <City>COMER</City>
        <StateProvinceCode>GA</StateProvinceCode>
        <PostalCode>30629</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </Shipper>
    <ShipFrom>
      <Address>
        <AddressLine1>25 Madico Dr</AddressLine1>
        <City>COMER</City>
        <StateProvinceCode>GA</StateProvinceCode>
        <PostalCode>30629</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </ShipFrom>
    <ShipTo>
      <Name/>
      <CompanyName/>
      <AttentionName/>
      <Address>
        <AddressLine1>223 east concord street</AddressLine1>
        <City>Orlendo</City>
        <StateProvinceCode>FL</StateProvinceCode>
        <PostalCode>32801</PostalCode>
        <CountryCode>US</CountryCode>
      </Address>
    </ShipTo>
    <Package>
      <PackagingType>
        <Code>02</Code>
        <Description/>
      </PackagingType>
      <PackageWeight>
        <Weight>45</Weight>
        <UnitOfMeasurement>
          <Code>KGS</Code>
          <Description/>
        </UnitOfMeasurement>
      </PackageWeight>
      <PackageServiceOptions/>
    </Package>
    <ShipmentServiceOptions/>
  </Shipment>
</RatingServiceSelectionRequest>

UPS Live Rates: Response from UPS API
————————————–

<?xml version="1.0"?>
<RatingServiceSelectionResponse>
  <Response>
    <ResponseStatusCode>0</ResponseStatusCode>
    <ResponseStatusDescription>Failure</ResponseStatusDescription>
    <Error>
      <ErrorSeverity>Hard</ErrorSeverity>
      <ErrorCode>111057</ErrorCode>
      <ErrorDescription>This measurement system is not valid for the selected country or territory.</ErrorDescription>
    </Error>
  </Response>
</RatingServiceSelectionResponse>

UPS Live Rates: UPS response
—————————-
111057

Can you please help on this?

Thanks

After changing the unit of measurement in plugin settings the issue was fixed and now all working fine.
https://wpdesk.me/pj/jekjo.png

Thanks for your support

Hi there, thank you for your reply. Glad everything works fine.

If you run into any difficulties with the setup just let us know.

I am marking this thread as resolved.

Best regards,
Tomek