Could you please reach out to our support team so we can gather some more information from you concerning this issue?
Please, open a ticket in our private support system: https://cleantalk.org/my/support/open and paste the link to this topic, so we can identify you quickly.
Hello. We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”. If you have any further questions, you can start a new topic or contact us via our private Ticket System.