Get your iThemes Brute Force Protection API Key

Hi,

My apologies for not having an answer for you at this time. Just so you know, the developer is aware of this and trying to track it down.

Thanks,

Gerroald

Has the developer fixed this problem? I just installed ithemes yesterday and have the same problem.

Thanks!

I don’t know I went with another plugin in the end, as there is no point having a plugin that doesn’t actually do something it says it can do!!

Well that’s annoying…which plugin did you go with then if you don’t mind me asking. Since there hasn’t been any tech reply here yet, I might just have to do the same. Thanks!

WP Security, not saying it is better, but everything seems to work on it…

Cool thanks dude!

MESSAGE TO SUPPORT: Please advise issue of API ipcheck server fail.

Thanks!

When is a fix likely on this? Still getting the error here…

The iThemes ipcheck-api server seems to be inaccessible.

ping ipcheck-api.ithemes.com times out …

When requesting an iThemes Brute Force Protection API Key the following request is send from the iTSec plugin (when Saving settings):

https://ipcheck-api.ithemes.com/?action=request-key&email=%5Bemail_address%5D&optin=true

Where email_address should be substituted with your (valid) email address.

So create a favorite\bookmark in your browser and keep trying …
(This topic started 4 months ago … so be patient …)

dwinden

I swear, when testing this plugin a few weeks ago, it worked? Installing on a live site yesterday alerted me to the fact that something is broken.

Yeah, I have another website and installed everything exactly the same. Made the first attempt and it worked fine. This was two weeks after trying with the failing site. Strange thing is I just moved servers. After I moved servers and clicked on get the API thingy, boom it worked. So who knows. Guess there is some glitch somewhere.

Since a ping to the ipcheck-api.ithemes.com server always returns a timeout so far, I thought there is no point in entering my email address and then clicking on the “Save All Changes” button …

Guess what ? Tried it for the first time … and … yesssss it works !
So even though I cannot ping the ipcheck-api.ithemes.com server I got myself an API key.

Best to ignore my previous post about pinging the ipcheck-api.ithemes.com server.

Apologies for any confusion that post might have caused.

dwinden

New install today and I’m experiencing the same problem: “There was an error getting an API…”

Disabled all other plugins and still nothing.

Don’t know if this matters but the server this website is on is running Windows.

Using a Windows server platform probably doesn’t make any difference.

I managed to get an API key yesterday while I was using a Windows server platform hosted env. First attempt ever and it worked immediately. Used latest FireFox browser …

This issue seems to be intermittent. Sometimes it works, sometimes it doesn’t. Could have something to do with server load, timeouts etc.
For sure iThemes is not going to enlighten us …
They prefer to keep the community in the dark. Solid long term strategy …

Anyway just one advice I can give you, keep trying !

dwinden