get the salutation in the email

  • Resolved cherrycoding

    (@cherrycoding)


    4 years, 6 months ago

    Hi,
    how can I get the saluation in the email confirmation? I think it’s overriden from the theme so I have to add it manually.
    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Author FAKTOR VIER

    (@faktorvier)

    Hi @cherrycoding

    Its not that easy to add them in the e-mail again, so first we should check a few other things:

    Is the salutation completely missing? Or can you see a placeholder like {salutation} in the address?

    Is it missing in every country or only specific countries? The address is formatted differently in almost every shipping/billing country, so maybe its not the theme, its just a wrongly formatted address.

    Can you find any of this hooks in the theme:
    – woocommerce_order_formatted_billing_address
    – woocommerce_order_formatted_shipping_address
    – woocommerce_localisation_address_formats
    – woocommerce_formatted_address_replacements

    If yes, can you post the complete function assigned to this hook(s)?

Viewing 1 replies (of 1 total)
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