Get rid of “Coupon management has moved”
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After latest update to 6.4.1 I got this message in admin.
I have seen various solution to change wc-admin-coupon-page-moved in phpMyAdmin.
I did it, the messages remained.
Used chrome – didn’t helped.
Deletes the row: “wc-admin-coupon-page-moved”, now I have message without action button.Any ideas how to get rid of this message ?
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Hi there,
Sorry to hear about that error.
I’ve found this previous forum thread with a really similar question, can you check is the solution presented below works for you?
Let us know how it goes. Thanks.
Hi Igor,
Yes, this is the thread I have followed, but still can’t get rid of the message.
I have even deleted the the whole row in db, but it still here….
Thanks !!!
Hello,
Thanks for your response.
To check better into the issue, can you please provide:
Screenshot of the error via https://snipboard.io (Please redact any sensitive information).
Please share a copy of your site’s System Status: You can find it via
WooCommerce > Status
. Select “Get system report” and then “Copy for support”.?Error Log: Share a copy of any fatal error log found under
WooCommerce > System Status > Logs
(if available).Thank you.
Hi Igor,
Please check this screenshot: https://snipboard.io/v2TWVZ.jpg
There is no fatal errors in logs.
Status report:
### WordPress Environment ### WordPress address (URL): https://somesite.com/shop Site address (URL): https://somesite.com WC Version: 6.4.1 REST API Version: ? 6.4.1 WC Blocks Version: ? 7.2.2 Action Scheduler Version: ? 3.4.0 WC Admin Version: ? 3.3.2 Log Directory Writable: ? WP Version: 5.9.3 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: ? ### Server Environment ### Server Info: Apache/2 PHP Version: 7.3.33 PHP Post Max Size: 64 MB PHP Time Limit: 600 PHP Max Input Vars: 1000 cURL Version: 7.29.0 NSS/3.53.1 SUHOSIN Installed: – MySQL Version: 5.7.37 Max Upload Size: 64 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.4.1 WC Database Prefix: wpshopmain_ Total Database Size: 2579.93MB Database Data Size: 2255.80MB Database Index Size: 324.13MB wpshopmain_woocommerce_sessions: Data: 0.13MB + Index: 0.02MB + Engine InnoDB wpshopmain_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpshopmain_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpshopmain_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpshopmain_woocommerce_order_items: Data: 6.52MB + Index: 4.52MB + Engine InnoDB wpshopmain_woocommerce_order_itemmeta: Data: 1113.58MB + Index: 47.16MB + Engine InnoDB wpshopmain_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpshopmain_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpshopmain_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpshopmain_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpshopmain_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpshopmain_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpshopmain_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpshopmain_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpshopmain_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wpshopmain_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpshopmain_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpshopmain_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpshopmain_aryo_activity_log: Data: 0.36MB + Index: 0.00MB + Engine InnoDB wpshopmain_commentmeta: Data: 2.52MB + Index: 4.03MB + Engine InnoDB wpshopmain_comments: Data: 44.58MB + Index: 35.09MB + Engine InnoDB wpshopmain_layerslider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpshopmain_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpshopmain_lockdowns: Data: 2.52MB + Index: 0.00MB + Engine InnoDB wpshopmain_login_fails: Data: 21.55MB + Index: 0.00MB + Engine InnoDB wpshopmain_options: Data: 4.42MB + Index: 0.13MB + Engine InnoDB wpshopmain_postmeta: Data: 713.83MB + Index: 215.66MB + Engine InnoDB wpshopmain_posts: Data: 342.64MB + Index: 16.06MB + Engine InnoDB wpshopmain_strong_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpshopmain_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpshopmain_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpshopmain_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpshopmain_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpshopmain_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpshopmain_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpshopmain_usermeta: Data: 1.06MB + Index: 0.03MB + Engine InnoDB wpshopmain_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpshopmain_w3tc_cdn_pathmap: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpshopmain_w3tc_cdn_queue: Data: 0.31MB + Index: 0.02MB + Engine InnoDB wpshopmain_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wpshopmain_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpshopmain_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpshopmain_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpshopmain_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpshopmain_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpshopmain_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpshopmain_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpshopmain_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpshopmain_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpshopmain_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wpshopmain_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpshopmain_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpshopmain_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpshopmain_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpshopmain_yith_ywrac_email_log: Data: 0.39MB + Index: 0.00MB + Engine InnoDB wpshopmain_yoast_indexable: Data: 0.13MB + Index: 0.09MB + Engine InnoDB wpshopmain_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpshopmain_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpshopmain_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpshopmain_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpshopmain_yoast_seo_meta: Data: 0.23MB + Index: 0.00MB + Engine InnoDB wpshopmain_zendesk_woo_auto_create_ticket: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpshopmain_zendesk_woo_custom_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpshopmain_zendesk_woo_log_user: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpshopmain_zendesk_woo_user_mapping: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpshopmain_zendesk_woo_webhook_db: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### amn_mi-lite: 3 attachment: 306 customize_changeset: 1 http: 31752 nav_menu_item: 3 page: 47 postman_sent_mail: 250 product: 15 product_variation: 6 pys_event: 1 pys_fb_event: 1 shop_coupon: 1443 shop_order: 43923 shop_order_refund: 1835 testimonials: 9 wpcr3_review: 36 wphtmlmail_mail: 17 wpm-testimonial: 19 ywrac_cart: 2 ywrac_email: 6 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (45) ### Admin Slug Column: by Chuck Reynolds – 0.5.0 Activity Log: by Activity Log Team – 2.8.3 PublishPress Capabilities: by PublishPress – 2.3.6 WooCommerce Coupon Generator: by Jeroen Sormani – 1.2.0 Date range filter: by Jonathan Bardo Ricardo Losso – 0.0.11 DHL WooCommerce Shipping with Print Label: by WooForce – 1.7.1 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4 Google Tag Manager for WordPress: by Thomas Geiger – 1.15 GP Premium: by Tom Usborne – 2.1.2 Heartbeat Control by WP Rocket: by WP Rocket – 2.0 Hide YouTube Related Videos: by SparkWeb Interactive Inc. – 1.4.2 WPBakery Page Builder: by Michael M - WPBakery.com – 6.9.0 Maintenance Mode: by Lukas Juhas – 2.4.4 Login LockDown: by Michael VanDeMar – v1.8.1 Optimus: by KeyCDN – 1.6.1 PayPal for WooCommerce: by Angell EYE – 1.4.7.4 PixelYourSite PRO: by PixelYourSite – 8.6.12 Strong Testimonials: by WPChill – 2.51.9 W3 Total Cache: by BoldGrid – 2.2.1 Woocommerce autocomplete checkout address: by Acespritech Solutions Pvt. Ltd. – 1.1.0 Woocommerce Bulk Product Reviews: by AceWPDev.com – 1.01 WooCommerce AJAX Cart: by Moises Heberle – 1.3.22 WooCommerce - Coupon Column: by Pross – 0.4 WooCommerce Coupon Links: by Cedaro – 2.2.0 WooCommerce Simply DHL Export: by – 1.0.0 WooCommerce Stripe Gateway: by WooCommerce – 6.3.0 WooCommerce Product Reviews Pro: by WooThemes / SkyVerge – 1.6.5 WooCommerce Simply Order Export Add-on: by Ankit Gade – 2.7 WooCommerce Simply Order Export: by Ankit Gade – 2.1.9 WooCommerce URL Coupons: by WooThemes / SkyVerge – 2.4.1 WooCommerce: by Automattic – 6.4.1 WordPress HTTPS: by Mike Ems – 3.4.0 Yoast SEO: by Team Yoast – 18.6 WP Crontrol: by John Blackbourn & crontributors – 1.12.1 WP HTML Mail - WooCommerce: by Hannes Etzelstorfer – 2.1.1 WP HTML Mail - Email Template Designer: by Hannes Etzelstorfer // codemiq – 3.2 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.2.3 WP Rollback: by GiveWP.com – 1.7.1 WPDBSpringClean: by WPSolutions-HQ – 1.6 wpMandrill: by Mandrill – 1.33 YITH WooCommerce Checkout Manager: by YITH – 1.14.0 YITH WooCommerce Recover Abandoned Cart Premium: by YITHEMES – 1.1.9 Zendesk for WooCommerce: by SlopeTracker. – 1.0.78 WP HTML Mail - WooCommerce: by Hannes Etzelstorfer – 2.1.1 ### Inactive Plugins (3) ### Gravitate Event Tracking: by – 1.5.3 WooCommerce Payment Gateway - YaadPay: by Yaad Sarig Payments – 1.7.6 Yaad Sarig Payment Gateway For WC: by YAAD-PAY & 10Bit – 2.1.38 ### Dropin Plugins (3) ### advanced-cache.php: advanced-cache.php db.php: db.php object-cache.php: object-cache.php ### Settings ### API Enabled: ? Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: ? Page not set Cart: #5 - /cart/ Checkout: #6 - /checkout/ My account: ? Page visibility should be public Terms and conditions: ? Page not set ### Theme ### Name: GeneratePress Child Version: 0.1 Author URL: https://edge22.com Child Theme: ? Parent Theme Name: GeneratePress Parent Theme Version: 3.1.3 Parent Theme Author URL: https://tomusborne.com WooCommerce Support: ? ### Templates ### Overrides: generatepress_child/woocommerce/checkout/thankyou.php version 3.2.0 is out of date. The core version is 3.7.0 /home/somesite/domains/somesite.com/public_html/shop/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/admin-cancelled-order.php version - is out of date. The core version is 4.1.0 /home/somesite/domains/somesite.com/public_html/shop/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/admin-failed-order.php version - is out of date. The core version is 3.7.0 /home/somesite/domains/somesite.com/public_html/shop/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/admin-new-order.php version - is out of date. The core version is 3.7.0 /home/somesite/domains/somesite.com/public_html/shop/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/customer-completed-order.php version - is out of date. The core version is 3.7.0 /home/somesite/domains/somesite.com/public_html/shop/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/customer-invoice.php version - is out of date. The core version is 3.7.0 /home/somesite/domains/somesite.com/public_html/shop/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/customer-new-account.php version - is out of date. The core version is 6.0.0 /home/somesite/domains/somesite.com/public_html/shop/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/customer-note.php version - is out of date. The core version is 3.7.0 /home/somesite/domains/somesite.com/public_html/shop/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/customer-on-hold-order.php version - is out of date. The core version is 3.7.0 /home/somesite/domains/somesite.com/public_html/shop/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/customer-processing-order.php version - is out of date. The core version is 3.7.0 /home/somesite/domains/somesite.com/public_html/shop/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/customer-refunded-order.php version - is out of date. The core version is 3.7.0 /home/somesite/domains/somesite.com/public_html/shop/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/customer-reset-password.php version - is out of date. The core version is 4.0.0 /home/somesite/domains/somesite.com/public_html/shop/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/email-addresses.php version - is out of date. The core version is 5.6.0 /home/somesite/domains/somesite.com/public_html/shop/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/email-customer-details.php /home/somesite/domains/somesite.com/public_html/shop/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/email-order-details.php version 2.5.0 is out of date. The core version is 3.7.0 /home/somesite/domains/somesite.com/public_html/shop/wp-content/plugins/wp-html-mail-woocommerce/views/woocommerce/template/email-order-items.php version 2.1.2 is out of date. The core version is 3.7.0 generatepress_child/woocommerce/order/order-details-customer.php version 2.4.0 is out of date. The core version is 5.6.0 generatepress_child/woocommerce/order/order-details.php version 2.6.0 is out of date. The core version is 4.6.0 generatepress_child/woocommerce/single-product/add-to-cart/simple.php version 3.0.0 is out of date. The core version is 3.4.0 Outdated Templates: ? Learn how to update ### Action Scheduler ### Canceled: 4 Oldest: 2022-04-20 02:49:49 +0300 Newest: 2022-04-20 02:52:17 +0300 Complete: 39 Oldest: 2022-04-20 02:34:56 +0300 Newest: 2022-04-26 17:19:50 +0300 ### Status report information ### Generated at: 2022-04-26 17:25:15 +03:00
Hi @armourer1
Can you navigate to WooCommerce > Status > Tools, and clear transients to see if that helps?
Link to image: https://snipboard.io/DQdJSW.jpg
Hi MayKato,
Cleared transients, but the message is still here…
Hi @armourer1,
That content should still be in the
wc-admin-coupon-page-moved
database row in yourwpshopmain_wc_admin_notes
table. Unless it’s a cache issue and you should clear all cache from the browser and from your caching plugins.If you’re still having the issue, recreate the table by disabling and enabling WooCommerce. Make sure then the status is set to
actioned
as it should remove the whole content (https://i.imgur.com/KnPGVGv.png). Or make a full backup and remove the content manually.Cheers.
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This reply was modified 2 years, 10 months ago by
Mirko P..
Mirko, thanks a lot for your help !
Started to add row based on your screenshot and then realized that all the time I was dealing withwpshopmain_wc_admin_notes_actions
table and and not withwpshopmain_wc_admin_notes
Changed the status in the right table and message have gone…
Thanks a lot again to everybody for help !!!
Glad to hear it ?? – thanks for letting us know!
?
If you have any further questions, I recommend creating a new thread.Cheers.
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This reply was modified 2 years, 10 months ago by
- The topic ‘Get rid of “Coupon management has moved”’ is closed to new replies.