get http: 500 message when Code Snippet is activated

  • Resolved geoj

    (@georgjoutras)


    4 years, 10 months ago

    I’ve had CODE SNIPPET plugin for months now, but just recently (within last 2 weeks?), I get an http: 500 error (causing the white screen of death) when I activate this plugin. My live site seems fine, but trying to edit the front page, which uses snippets, causes the error. If I deactivate the plugin, I can access the front page, make changes, and then reactivate the plugin and it works fine. I’ve deactivated and/or deleted all snippets I added but the problem persists. Is this because the plugin is currently not approved for the latest wordpress version 5.3.2?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter geoj

    (@georgjoutras)

    To reiterate: Just activating the plugin (without any snippets active) causes the front page of my website to post the http:500 error and/or the WSOD.

    Thread Starter geoj

    (@georgjoutras)

    Anyone have any ideas? Thanks!

    Plugin Author Shea Bunge

    (@bungeshea)

    Hey,

    Would it be possible to enable error reporting and see what sort of error message is produced?

    You can see how to do so here: https://css-tricks.com/snippets/wordpress/turn-on-wordpress-error-reporting/

    Thread Starter geoj

    (@georgjoutras)

    This is what I get in the DEBOG.LOG:
    [15-Jan-2020 17:35:29 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 2174976 bytes) in /home/ylm7sm1a17rt/public_html/stage2dvd.oceanofgrassfilm.com/wp-includes/post-template.php on line 1944
    [15-Jan-2020 17:35:29 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 1994752 bytes) in /home/ylm7sm1a17rt/public_html/stage2dvd.oceanofgrassfilm.com/wp-includes/functions.php on line 4552

    Thread Starter geoj

    (@georgjoutras)

    Shea, any ideas come to mind as to the cause?

    Thread Starter geoj

    (@georgjoutras)

    I’ve continued to try and determine what plugins are in conflict, if any. It appears that when WP FASTEST CACHE WP By Emre Vona is activated is when CODE SNIPPETS causes the issue.

    Do you know of any conflicts or settings to tweak that might resolve the conflicts?

    Thanks.

    Plugin Author Shea Bunge

    (@bungeshea)

    Hi geoj,

    It sounds like the combination of your caching plugin and code snippets is casing your site’s memory to max out.

    I would recommend increasing the memory limit on your server if possible. You can find an article detailing how to do this here: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

    Thread Starter geoj

    (@georgjoutras)

    I ended up switching from wp-Fastest-Chche to a different vendor. Problem has gone away.

    Thread Starter geoj

    (@georgjoutras)

    Issue resolved for now!

    Plugin Author Shea Bunge

    (@bungeshea)

    Glad to hear you managed to get things working!

Viewing 10 replies - 1 through 10 (of 10 total)
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