• Resolved adrianwackernah

    (@adrianwackernah)


    Upgraded to WordPress 5.0 and Woo Product Blocks 1.2.0 and tried using select individual products. In 5 tests I got 4 times a error that preview can not be loaded and after than product blocks in unusable. Message:

    “This block encountered a error and preview is not possible”

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Contributor James Koster

    (@jameskoster)

    Hey,

    I was unable to replicate this issue on my local install, could you provide a little more information?

    Do you have any other plugins active?

    What kind of products are you trying to display (simple, variable, etc)?

    James
    Designer @ Automattic

    Thread Starter adrianwackernah

    (@adrianwackernah)

    Hello James,
    I tried this on same server but two different sites. Well I have few extensions installed beside woocommerce like subscriptions, product bundles and few others. I did not check with extensions disabled beside woocommerce because at all I need them all.

    I tried simple, variable, subcriptions and bundled products too.

    I gave it a try again few minutes ago and wrote few letters from a simple product title into search box and got the error shortly before I finished. The error is always the same. After error whole block is unusable except I may delete it.

    Thread Starter adrianwackernah

    (@adrianwackernah)

    Beside staging Server runs PHP 7.2.11, has 256 MB of RAM for WP and this plugins activated:

    Code Snippets von Shea Bunge – 2.12.1
    The Events Calendar von Modern Tribe, Inc. – 4.7.1
    WooCommerce Cash On Pickup von Marian Kadanka – 1.5
    WooCommerce Blocks von Automattic – 1.2.0
    WooCommerce Germanized von Vendidero – 2.2.4
    WooCommerce Product Add-ons von WooCommerce – 3.0.4
    WooCommerce Product Bundles – Min/Max Items von SomewhereWarm – 1.3.4
    WooCommerce Product Bundles von SomewhereWarm – 5.9.0
    WooCommerce Subscriptions von Prospress Inc. – 2.4.5
    WooCommerce von Automattic – 3.5.2

    Plugin Contributor James Koster

    (@jameskoster)

    Hey,

    So the error occurs only when you search? That’s interesting. How many products do you have at your store?

    May I ask that you temporarily disable your other extensions so that we can rule out a potential conflict? Hopefully you have a staging area to do this. I wonder if the different product types are having an impact here.

    James
    Designer @ Automattic

    Thread Starter adrianwackernah

    (@adrianwackernah)

    Hey James, on live site I have a bit over thousand products, on staging site there are only a handful of 20 to 30 products.

    Well, I will give it a try disabling all other plugins on staging site and report later.

    Thread Starter adrianwackernah

    (@adrianwackernah)

    OK, I tried and no change. Only WooCommerce 3.5.2 and Product Blocks 1.2.0 are active. I went over to a page and added a product block, selected individual product, typed in one letter and got the error. My theme is Storefront 2.4.1.

    Any idea?

    Thread Starter adrianwackernah

    (@adrianwackernah)

    Beside both sites are secured by https!

    Plugin Contributor James Koster

    (@jameskoster)

    Do you products have images? I noticed this issue: https://github.com/woocommerce/woocommerce-gutenberg-products-block/issues/226

    Thread Starter adrianwackernah

    (@adrianwackernah)

    Hi James, I check few minutes ago. I had a product named Composite with an image. At product block I typed in “Com” and got the error. I checked with another product name with image and it needed only one letter to get the error.

    Thread Starter adrianwackernah

    (@adrianwackernah)

    Beside: I am on macOS too but instead I use Safari. But my macOS is Mojave 10.14.2

    Hi here,

    I am getting the same issue, it fails for some products but works for others. It seems it’s something to do with the names? Names of products that failed:

    Star Wars: Legion 2019 Ticket
    Warmachine/Hordes 2019 Ticket

    Any other products without special characters in the names work fine.

    Although the funny thing is, if I remove the special characters from the names, it doesn’t seem to help. Going to see about changing some other things and see if I can really narrow down the problem.

    By the way console error:
    TypeError: Cannot read property ‘src’ of undefined

    Mike W

    (@nixiack8)

    Hi @veskit, @adrianwackernah,

    I apologize for the wait on a response. We have updated the plugin a few times since the last reply, are you still experiencing the issue? Please let us know!

    Thread Starter adrianwackernah

    (@adrianwackernah)

    For me it is solved. Thanks.

Viewing 14 replies - 1 through 14 (of 14 total)
  • The topic ‘Get error selecting individual products’ is closed to new replies.