get an error in the plugin

  • Resolved corinneulrich

    (@corinneulrich)


    2 years, 11 months ago

    Hi, I always get an error when I try to turn something on in the SG Optimizer plugin. What could be the reason for this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dimitar Petrov

    (@demiro)

    Hello,

    Such issues are usually caused by limited admin-ajax.php or wp-cron scripts. If you have security-related plugins, please check them. Also, if you manually limited the scripts in question, revise the added code and temporarily remove it.

    If the website is hosted on SiteGround servers, consider opening a new ticket from your User Area so we can investigate the case further. Otherwise, provide us with the errors in the browser’s console, returned when you trigger an action via the plugin.

    Best Regards,
    Dimitar Petrov

    Thread Starter corinneulrich

    (@corinneulrich)

    okay, thank you very much

    Plugin Support Dimitar Petrov

    (@demiro)

    You are most welcome!

    Best Regards,
    Dimitar Petrov

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘get an error in the plugin’ is closed to new replies.