Get access to the live preview logs of wordpress theme deployed by bitnami onGCP

  • I wanted to deploy [this wordpress theme][1] to a GCP VM, using bitnami and the free tier, following [this tutorial][2]. I am able to deploy a the default themes but, unfortunately, when I upload my own and click *Live preview* I get the following message:

    > There has been a critical error on this website. Please check your
    > site admin email inbox for instructions.
    >
    > Learn more about troubleshooting WordPress.

    The first thing I thought when I searched the Internet was that my machine did not have enough RAM memory as explained in [this forum post][3]:

    So I tried to open the logs with SSH on the GCP virtual machine but the VM seems to be empty.

    
    officialdataguild@cloudshell:~ (the-data-guild-website)$ gcloud compute ssh wordpress-website-vm --project=the-data-guild-website
    Did you mean zone [europe-west1-c] for instance: [wordpress-website-vm] (Y/n)?  n
    
    No zone specified. Using zone [us-east1-b] for instance: [wordpress-website-vm].
    Updating project ssh metadata...working.Updated [https://www.googleapis.com/compute/v1/projects/the-data-guild-website].
    Updating project ssh metadata...done.
    Waiting for SSH key to propagate.
    Warning: Permanently added 'compute.2745993064748503787' (ECDSA) to the list of known hosts.
    Linux wordpress-website-vm 4.19.0-20-cloud-amd64 #1 SMP Debian 4.19.235-1 (2022-03-17) x86_64
    
    The programs included with the Debian GNU/Linux system are free software;
    the exact distribution terms for each program are described in the
    officialdataguild@wordpress-website-vm:~$ ls
    officialdataguild@wordpress-website-vm:~$

    Following [this tutorial on viewing and examining logs][4] I looked for the right folder but wasn’t able to find it:

    
    officialdataguild@wordpress-website-vm:~$ cd ~/logs
    -bash: cd: /home/officialdataguild/logs: No such file or directory

    So, following this [guide to troubleshoot preblems with wordpress deployed with bitnami][5] I went a folder down and did:

        officialdataguild@wordpress-website-vm:~$ cd ..
    officialdataguild@wordpress-website-vm:/home$ ls
    bitnami  officialdataguild
    officialdataguild@wordpress-website-vm:/home$ cd bitnami/
    officialdataguild@wordpress-website-vm:/home/bitnami$ ls
    bitnami_credentials  htdocs  stack

    officialdataguild@wordpress-website-vm:/home/bitnami$ test ! -f "/opt/bitnami/common/bin/openssl" && echo "Approach A: Using system packages." || echo "Approach B: Self-contained installation."
    Approach A: Using system packages.
    officialdataguild@wordpress-website-vm:/home/bitnami$ sudo /opt/bitnami/ctlscript.sh status
    apache already running
    mariadb already running
    php-fpm already running

    But I still can’t find the theme live preview logs …

    [1]: https://themeforest.net/item/luwix-data-science-analytics-wordpress-theme/37568282
    [2]: https://www.youtube.com/watch?v=3Xq2tBCvhiU
    [3]: https://community.bitnami.com/t/there-has-been-a-critical-error-on-this-website-error-message-appears-when-trying-to-log-in/92687/4
    [4]: https://help.dreamhost.com/hc/en-us/articles/216512217-Viewing-and-examining-your-error-log-via-SSH
    [5]: https://docs.bitnami.com/aws/how-to/troubleshoot-wordpress-issues/

    • This topic was modified 2 years, 5 months ago by Jan Dembowski.
Viewing 1 replies (of 1 total)

  • 1) The location and availability of logs are entirely server- and platform-specific. If you need help locating your server logs, please post in Bitnami’s WordPress support forum for help.

    2) There are no specific logs marked “live preview logs”. Errors are logged whenever they occur, but they’re not specifically marked per the action you were performing.

    3) “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    What did you see in the email? There should be a hint telling you what triggered the error. If you did not receive the email, then your server is not able to send emails. Again, this is a server issue.

    4) “Learn more about troubleshooting WordPress.”

    This message had a link to the WordPress troubleshooting support article, with instructions to turn on debugging in WordPress to see additional debugging info.

    Did you turn on debugging?

    5) The first thing I thought when I searched the Internet was that my machine did not have enough RAM memory as explained in [this forum post][3]:

    Or more likely, PHP (and thus WordPress) may not have access to enough memory on the server. Try allowing WordPress to use more memory.

Viewing 1 replies (of 1 total)
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