GerenatePress Support

  • Resolved mlight56

    (@mlight56)


    11 months ago

    I bought a licence for GeneratePress, I trying to register for support and it keeps giving wrong key for registering. I have noticed that the GeneratePress Premium plugin is no longer in the WordPress repertoire? Not sure what to do, I had a copy of an older plugin that I was able to upload, and then when updates become available they seem to show up. Just not sure what is going on with this theme?

    Thank you for your help

    • This topic was modified 11 months ago by mlight56.
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  • Thread Starter mlight56

    (@mlight56)

    And also the plugin doesn’t show when I log in to my GeneratePress account?

    ying

    (@yingscarlett)

    Hi there,

    As this is related to account issue, please kindly open an Account/billing issue ticket here, our account team will get in touch with you ASAP. Sorry for the inconvenience and thanks for your patience!

    https://generatepress.com/support/

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