Geocode failed due to technical reasons wp go maps

  • Resolved mdzie

    (@mdzie)


    8 months, 1 week ago

    Hi,

    I’m having issues with plugin after updating to newest version Wp Go Maps (v 9.0.34) + WP Go Maps – Pro Add-on 8.1.22

    Front end created map: works fine (API key statistics – you can see daily traffic).

    Back end map: can not add marker or edit marker > error Geocode failed due to technical reasons. Map is behind “For development purposes only” layer.

    All APIs extensions required for Map plugin are activated and payment method valid.

    I’ve been through many topics online and manual linked in troubleshooting of plugin. Including footer check, and all checkings regarding APIs on Google.

    Looking forward for fast reply.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author DylanAuty

    (@dylanauty)

    Hi @mdzie,

    Thank you for getting in touch, we do appreciate your time. I am sorry to hear you are having trouble with the admin area not functioning as expected.

    Based on the information you have provided, it sounds as though another plugin/theme related tool may also be loading the Google Maps API on your site. Another potential issue may be that the loading order is being altered in some way on the backend, preventing our modules from loading as expected.

    Although our plugin has many checks in place to get around these kinds of loading conflicts, there are some cases that do require more adjustment on a case by case basis.

    I’ve run a series of tests on the website and things do appear to be configured correctly, as you have mentioned, and this leads me to believe that this may be an edge-case which the plugin cannot account for automatically.

    I’d like to ask that you reach out to us on our website so that we can discuss the next steps in debugging and solving this issue.

    We are eager to get this resolved as soon as possible.

    Thread Starter mdzie

    (@mdzie)

    Following your suggestion, switched on SETTINGS option “Prevent other plugins and theme loading API”

    Now it’s working properly.

    • This reply was modified 8 months, 1 week ago by mdzie.
    Plugin Author DylanAuty

    (@dylanauty)

    Hi @mdzie,

    Fantastic, I’m glad to hear that option has helped solve the issue.

    Have a nice day further.

Viewing 3 replies - 1 through 3 (of 3 total)
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