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Resolved Toplak
(@toplak)

4 years, 10 months ago

Dear all,
I like your plugin and I will buy it but, before peruse, I need to fix few problems.

When I add data to GEO maps, data is visible (without error), everything is fine. But when I save data is not visible. Geo map is without any interaction. After clicking on edit data is visible.

I am using the Chrome browser and iMac.

Can you help me?
I appreciate your help very much, thank you very much!

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Contributor contactashish13
(@rozroz)

4 years, 10 months ago
@toplak please provide the below details so that we can help you determine the cause:
- a video/screen recording of this behavior with the developer console in Chrome open
- version of PHP and WP
- if you create the default GeoChart (with our values) do you encounter the same behavior?
If you are satisfied with our product and support, kindly spare a moment to leave us a review. It would really help us spread the word!
Thread Starter Toplak
(@toplak)

4 years, 10 months ago

Dear all,

Link video: https://drive.google.com/open?id=1Uz3rZEyN9eCj8vVyYeZfQY58fMllBZBC
Running PHP version: 5.6.40
Wordpress version: 5.2.5.
Also with your values. ??

Thank you for your help.

Plugin Contributor contactashish13
(@rozroz)

4 years, 10 months ago

@toplak The errors on the right show that you have not provided an API key for google maps. Please do so and then try again.

Thread Starter Toplak
(@toplak)

4 years, 10 months ago

Dear,

I now add API key. Now after save data is visible great progress (in Woredpress), but on web page still not (where at the end should be displayed). I have now only one error. I update two screens on my google drive link.
1. First image show how I setup API (maybe something is missing)
2. Second image shows only one last error in console on web page where should at the and be previewed.

Please check images.
https://drive.google.com/open?id=1weuFNSEusuYS1sNMSlrVIm9VkGrOO8zr

Thank you very much.
Igor

Plugin Contributor contactashish13
(@rozroz)

4 years, 10 months ago

@toplak you may want to check https://developers.google.com/maps/documentation/javascript/error-messages to address that error.

Thread Starter Toplak
(@toplak)

4 years, 10 months ago

I try everything I can`t found a way to fix this issue? Can you help me please???

Igor

@rozroz

Plugin Contributor contactashish13
(@rozroz)

4 years, 10 months ago

@toplak I’m sorry but this is not a problem we can help you with. You need to configure your API key properly and once you do that, it should work. There are google/generic forums for this that may serve you better.

If you are satisfied with our product and support, kindly spare a moment to leave us a review. It would really help us spread the word!

Plugin Contributor contactashish13
(@rozroz)

4 years, 10 months ago

Marking this as Resolved. If you continue to face an issue, please create a new ticket. We’d be happy to help.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Geo map – Edit mode data is visible, but after saving data disappears’ is closed to new replies.

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