Genesis won’t update

  • I need some help updating my theme.
    Genesis was installed by a web designer and I can’t pin down which temp folder needs what permission to unpack the update.

    Updating Theme Genesis (1/1)
    Downloading update from https://www.genesistheme.com/download/?file=genesis.2.4.2.zip…
    Unpacking the update…
    An error occurred while updating Genesis: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure

    From the error message, I think it can download the file, but doesn’t have write permissions to the folder… but which one???

    Can I get a guide on what permissions to set on the folder Genesis uses for this update?
    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

  • I’m having the same error message. could it just be a corrupted file?

    Thread Starter 7tigers

    (@7tigers)

    I don’t know, but I really wish it was easier to pin down what is causing it.

    I have the same problem. The file seems to be ok and I have tried to unzip a downloaded version with cli-php and it works. Plugins and WordPress is updated just fine.

    Thread Starter 7tigers

    (@7tigers)

    Where does this file download to and how to I manually run the extract/install?

    I used curl to download the file. I used tcpflow to see the request that the server does to get the package. The headers of the request is modified that is why just copying the url won’t work. I suspected that my zip-lib included in php was to old so I made a cli-script which unpacked the files to test if that was the case.

    If you can get hold of the file I think you just replace the genesis directory in wp-content/themes with the content in the zip file. Changes made to the theme will be overwritten so be sure to make a backup first.

    This seems way too involved based on how easy other updates have installed. I wonder if StudioPress reads this blog?

    I’m expecting either WordPress or StudioPress to step in and make this a somewhat less arduous task.

    The procedur i described was for trying to figure out what’s broken. The upgrade should be as simple as the other upgrades but some prerequisites obviously fails us all.

    Thread Starter 7tigers

    (@7tigers)

    My web developer provided me with an updated genesis zip file.

    I just uploaded the new file into WP, renamed the old one and restarted Apache.

Viewing 8 replies - 1 through 8 (of 8 total)
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