Genesis Responsive Slider not showing up

Hi, @joetger

If you disable your “Endurance Page Cache” plugin and any other caching and minification plugins you’re running, does the slider come back?

The issue is that the plugin’s JavaScript is not being included correctly, so the slider fails to load. You’d typically see that due to misconfigured or incompatible caching or minification plugins.

I don’t have an Endurance Page Cache plugin for this site. Any other ideas?

“Generated by Endurance Page Cache” is present in your site’s source:

You could try disabling any other caching or minification plugins. If you’re not aware of any such plugins in use, it would be worth contacting your host.

You could mention that your homepage slider is broken due to a missing script, that it’s likely caused by caching, minification, or altering script output, and cite this error from the browser console as the cause:

flexslider is not a function

I had to go to the file manager to find that plugin. Do I delete the Endurance Browser cache.php as well?

It appears to be specific to Bluehost:

https://github.com/bluehost/endurance-page-cache

I suggest contacting your host to report the above bug and ask for help reconfiguring or disabling the plugin. Hopefully they’ll be able to put things right for you!

Just got off with Bluehost and they blamed the problem on the plugin.

Sorry to hear that! The slider plugin is still working on your theme developer’s demo site at https://demo.thepixelista.com/crave/, so this seems specific to your site.

It would be worth disabling the caching plugin, as well as all other plugins to rule those out.

@jboetger – I’m curious to know if you resolved the problem, as I’m having the same issue and also use Bluehost.
Thank you!

I did get this resolved and I think it was the endurance page cache. You will have to go to the files manager to find the plugin.

Is the files manager something I search on Bluehost cpanel or in WordPress? So did you just delete or uninstall the endurance page cache plugin when you found it?
Thanks!

The file manager is in the cpanel. May have to get on with help to get rid of all of it.

Thank you, much appreciated!