Generates report without data of each ticket

  • Resolved diegobill

    (@diegobill)


    5 years, 10 months ago

    I upgrade WordPress 5.0.3, but i have problem, when I want to generate list report, dont show #orden, #client, only show Guest or unknow. How can i fix?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author quadshot

    (@quadshot)

    Hi There, Unless you also have Opentickets Advance Reporting you should only see the Attendee Report using Opentickets Community – The problem you are experiencing seems be due to another plugin or theme conflict perhaps. We were unable to recreate your issue and was able to generate the attendee report without any issues – see video – https://www.useloom.com/share/40bb911afc5a4baeb1049cc7b69b8d26

    We suggest deactivating any unnecessary plugins and along with clearing your cache and see if this resolves the issue – if not please feel free to send us a login access to our [email protected]. Please be advised that we request that you DO NOT send us any login access to the forums since this is public posted content.

    Thank you

    Plugin Author quadshot

    (@quadshot)

    @diegobill since we haven’t heard back, we’re going to mark this as resolved. Please let us know if you need any help.

    Thread Starter diegobill

    (@diegobill)

    Hi, i disable all plugins, downgrade wordpress, clear cache and continue with the fail, but i’ll try a couple things before to contact us. Thanks for your support!

Viewing 3 replies - 1 through 3 (of 3 total)
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