Generate conflict with Gravity Forms on backend administration

Could you please update Awesome Support to the latest version.

The problem persists even after today’s update .

Uncaught TypeError: $(…).wpColorPicker is not a function
on GF edit forms.

Can you please disable the plugin and confirm that the error is gone. It is really weird because it has been fixed already. Maybe you have another theme / plugin using Titan Framework.

If off, Awesome Support, the problem disappears, if activated, the edit page of the modules of Gravity Forms stops working (you can neither create nor modify more). My theme of the site is Divi Elegant Themes. This is what I see in the tools developers chrome:

/wp-admin/admin.php?page=gf_edit_forms

<script>
		jQuery(document).ready(function($) {
			"use strict";
			$('.tf-colorpicker').wpColorPicker();
		});
		</script>

Uncaught TypeError: $(...).wpColorPicker is not a function(anonymous function) @ admin.php?page=gf_edit_forms:608m.Callbacks.j @ jquery.js?ver=1.11.3:2m.Callbacks.k.fireWith @ jquery.js?ver=1.11.3:2m.extend.ready @ jquery.js?ver=1.11.3:2J @ jquery.js?ver=1.11.3:2

Could you please open the file awesome-support/vendor/gambitph/titan-framework/titan-framework.php and tell me what the version number is. There should be a constant defined line 23 that’s called TF_VERSION.

1.9.1

I found another conflict . This time with the plugin ” Download Manager by Shaon”: when i select from the admin menu item “Settings” of Awesome support, opens the submenu of Download Manager and Awesome support Settings page….

I edited the file “class-option-color.php”, i turned off the part of the script wp_colorpicker, now forms gravity works. But I do not know that will have repercussions on your plugin …. I have to test …

I can confirm the issue between WordPress Download Manager and our plugin. I’m looking into it.

Related Github issue

I just installed Awesome Support today and am experiencing the same conflict with Gravity Forms.

I am also getting this with the latest version of WordPress, Gravity Forms, and all other installed plugins.

Unfortunately I don’t have a copy of Gravity Form to test it. I’ve contacted the devs but didn’t get any answer yet.

Hi there,

I’ve made a reply on This Thread with a temporary workaround.